Personal Shopper Team Lead - Elevate Customer Experience

The SM Store (SM Mart Inc.); Santo Tomas; In loco; PHP 240.000 - 360.000; Tempo pieno

Descrizione del lavoro

The SM Store (SM Mart Inc.) in the Philippines is seeking a customer-focused Personal Shopper to fulfill customer transactions while upholding SM's Personal Shopper standards.

You will build strong relationships, suggest relevant products and promotions, and ensure quality service from greeting to dispatch. Ideal candidates have a Bachelor's degree and 2–3 years in selling or customer support, and are committed to delivering excellent customer experiences.

Competenze

• Greet and assist customers to meet SM service standards.
• Suggest relevant products and promotions based on customer needs.
• Maintain quality service and smooth checkout processes.

Mansioni

• Build and sustain strong relationship with customer
• Offer new products or promotions that are relevant to customer's need or preference
• Follow operational standards to maintain quality service and excellent customer experience
• Endorse properly paid item to dispatch

Conoscenze

Customer service

Communication

Sales

Formazione

Bachelor's degree in business or related field

Descrizione del lavoro

The SM Store (SM Mart Inc.) in the Philippines is seeking a customer-focused Personal Shopper to fulfill customer transactions while upholding SM's Personal Shopper standards.

You will build strong relationships, suggest relevant products and promotions, and ensure quality service from greeting to dispatch. Ideal candidates have a Bachelor's degree and 2–3 years in selling or customer support, and are committed to delivering excellent customer experiences.