Personal Shopper Supervisor | Megamall

The SM Store (SM Mart Inc.); Mandaluyong; On-site; PHP 201,000 - 357,000; Full time

Job summary

The SM Store (SM Mart Inc.) in Mandaluyong, Metro Manila is seeking a Personal Shopper to support customers and fulfill transactions while upholding SM's service standards. You will base interactions on customer needs and preferences, building rapport with shoppers.

You will focus on offering relevant products and promotions, maintaining quality service, and ensuring proper dispatch of paid items. Preference for 2–3 years of selling or customer support experience; join a dynamic store team in a

Qualifications

• Bachelor's degree preferably in business
• 2–3 years of selling or customer support experience

Responsibilities

• Build and sustain strong relationship with customer
• Offer new products or promotions that are relevant to customer's need or preference
• Follow operational standards to maintain quality service and excellent customer experience
• Endorse properly paid item to dispatch

Skills

Customer service

Relationship building

Communication

Education

Bachelor's degree preferably business course

Job description

Job Function

Responsible in fulfilling customer transaction according to SM's Personal Shopper standards.

Responsibilities

• Build and sustain strong relationship with customer
• Offer new products or promotions that are relevant to customer's need or preference
• Follow operational standards to maintain quality service and excellent customer experience
• Endorse properly paid item to dispatch

Qualifications

• Graduate of Bachelor's Degree preferably business course
• At least 2 to 3 years of working experience in a selling role or customer support role