Personal Shopper Supervisor | Sto. Tomas

The SM Store (SM Mart Inc.); Santo Tomas; Presencial; PHP 240.000 - 360.000; Jornada completa

Descripción de la vacante

The SM Store (SM Mart Inc.) in the Philippines is seeking a customer-focused Personal Shopper to fulfill customer transactions while upholding SM's Personal Shopper standards.

You will build strong relationships, suggest relevant products and promotions, and ensure quality service from greeting to dispatch. Ideal candidates have a Bachelor's degree and 2–3 years in selling or customer support, and are committed to delivering excellent customer experiences.

Formación

• Greet and assist customers to meet SM service standards.
• Suggest relevant products and promotions based on customer needs.
• Maintain quality service and smooth checkout processes.

Responsabilidades

• Build and sustain strong relationship with customer
• Offer new products or promotions that are relevant to customer's need or preference
• Follow operational standards to maintain quality service and excellent customer experience
• Endorse properly paid item to dispatch

Conocimientos

Customer service

Communication

Sales

Educación

Bachelor's degree in business or related field

Descripción del empleo

Job Function

Responsible in fulfilling customer transaction according to SM's Personal Shopper standards.

Responsibilities

• Build and sustain strong relationship with customer

• Offer new products or promotions that are relevant to customer's need or preference

• Follow operational standards to maintain quality service and excellent customer experience

• Endorse properly paid item to dispatch

Qualifications

• Graduate of Bachelor's Degree preferably business course

• At least 2 to 3 years of working experience in a selling role or customer support role