PERMANENT_OBMDS_PDO II_OSEC-DSWDB-PDO2-3386-2026_DSWD CO

Department of Social Welfare and Development (DSWD); Philippines; Sur place; PHP 401 000 - 541 000; Plein temps

Résumé du poste

Department of Social Welfare and Development (DSWD) is seeking a Project Development Officer II to support grievance data management, policy development, and data reporting. The role involves coordinating with regional offices, ensuring data quality, and preparing regular GRS reports.

The incumbent will assist in monitoring Work Plans, draft memoranda, and provide technical support on the GRS-IS system to stakeholders, under close supervision.

Qualifications

• Education: Bachelor's degree relevant to the job.
• Training: 4 hours of relevant training.
• Experience: 1 year of relevant experience.
• Eligibility: Career Service (Professional)/Second Level Eligibility.

Responsabilités

• Generate and process grievance data from the GRS IS to create summaries and a dashboard.
• Prepare bi-weekly, monthly, quarterly, semestral, and annual GRS data/reports.
• Assist in tracking the Work Plan commitments of the Division.
• Perform QA on grievance data.
• Draft memoranda for data requests at the NPMO level with supervisor approval.
• Provide technical assistance to regional counterparts.
• Draft minutes and SOA summaries for activities.
• Perform other related tasks as assigned by Division Chief/ PDO IV/ PDO III.
• Maintain and enhance the GRS IS, monitor enhancements, and propose resolutions.

Connaissances

GRS IS usage

Data reporting

Quality assurance

Stakeholder coordination

Formation

Bachelor's degree relevant to the job

Bachelor's Degree in Social Science

Outils

GRS Information System (GRS IS)

Description du poste

Job Description

PROJECT DEVELOPMENT OFFICER II

Item Number: OSEC-DSWDB-PDO2-3386-2026

Compensation: SG 15 (Php 42,178.00)

Place of Assignment: Office of the Beneficiary Management and Delivery Systems DSWD Central Office, IBP Road, Brgy. Batasan Hills, Quezon City 1126

CSC-PRESCRIBED QUALIFICATION STANDARDS

Education: Bachelor's degree relevant to the job

Training: 4 hours of relevant training

Experience: 1 year of relevant experience

Eligibility: Career Service (Professional)/Second Level Eligibility

PREFERRED QUALIFICATION STANDARDS

Education: Bachelor's Degree in Social Science courses

Training: At least eight (8) hours of training (cumulative) in all of the following areas: technical writing, grievance management, use of any information system/applications, and effective communication

Experience: At least two (2) years of work experience involving grievance management, coordination with stakeholders, data gathering, monitoring, use of information systems, and other relevant to the job. Intermediate competence in the use of basic office productivity tools/applications

Eligibility: Career Service (Professional)/Second Level Eligibility

JOB DESCRIPTION

Under the general supervision of the Division Chief, the position assists the PDO III in ensuring the division deliverables generates and processes grievance data for policy development and GRS reports, performs quality assurance and monitoring of performance metrics, and provides technical assistance to the Regional counterparts on managing the GRS-IS.

Functions and Responsibilities:

• Generate and process grievance data from the GRS Information System (GRS IS) to generate summaries and a dashboard
• Prepare bi-weekly, monthly, quarterly, semestral, and annual GRS data/reports.
• Assist the PDO III in tracking the commitments in the Work Plan of the Division,
• Perform quality assurance assessment on grievance data.
• Draft memorandum addressed to the concerned office/s or Field Offices on data request received at the NPMO level, subject to the approval of the immediate supervisor.
• Provide technical assistance to the regional counterparts in coordination with the PDO III
• Draft minutes of the meeting, feedback report, or summary of agreements (SOA) on the activities attended, subject to review by the immediate supervisor.
• Perform other related tasks assigned by the Division Chief/PDO IV/PDO III.

Grievance Redress Information System Maintenance and Enhancement

• Facilitate and monitor enhancements in the GRS IS.
• Recommend resolutions to issues/problems related to data management and information systems
• Provide technical assistance to the Field Offices in managing the GRS IS.

Policy Development, Review, and Enhancement

• Generate grievance data for policy development/enhancement.

Job Outputs

1. Generate and process grievance data
2. Draft Quarterly and Annual Accomplishment Reports
3. Draft Quarterly IP-Related Report/Data
4. Draft memorandum
5. Draft confirmation and feedback reports
6. Draft Feedback Report on attended meeting/training
7. Draft Minutes of the meeting/Summary of Agreements
8. Draft Change Request Form for system enhancement
9. Other output assigned by the Bureau Director/Asst. Bureau Director/Division HeadChief/Project Development Officer III

CRITERIA FOR EVALUATION

• Education: 25%
• Training: 10%
• Experience: 25%
• Written Examination: 25%
• IQT: 5%
• Technical Exam: 20%
• Interview: 10%
• Performance Review: 5%
• Total: 100%

INITIAL SHORTLISTING

Obtain 75% of the maximum total score or 45 points in Education, Training, and Experience (ETE)

FINAL SHORTLISTING

Top five (5) highest rating but overall rating should not be less than 80%

EQUAL EMPLOYMENT OPPORTUNITY PRINCIPLE

All vacant positions shall be open to all qualified applicants regardless of age, gender, civil status, disability, religion, ethnicity, social status, class, political affiliation, or other similar factors/personal circumstances which run counter to the principles of merit and fitness for the job and equal employment opportunity.

DATA PRIVACY POLICY

All the personal information contained in documents submitted shall be used only for documentation and processing purposes within the DSWD and shall not be shared with any outside parties without your written consent. Personal information shall be retained and stored by the DSWD within the prescribed timeline in accordance with the National Archives of the Philippines General Disposition Schedule.