Payroll Specialist — Multi-State, On-Time Pay Expert

Medical Solutions Business Services Philippines; Quezon City; On-site; PHP 360,000 - 480,000; Full time

Job summary

Medical Solutions Business Services Philippines is seeking a Payroll Specialist to process weekly clinician timesheets for multi-state payroll and resolve payroll issues. You will handle data entry, verify hours, and ensure timely payroll processing.

This role requires a high school diploma, proficiency with Word, Excel and Outlook, and the ability to work with US time zones from our Bridgetowne, Quezon City office. You will collaborate with clinicians and internal teams and mentor new staff.

Qualifications

• High school diploma or GED is required.
• Proficient in Word, Excel, and Outlook.
• Ability to work in a team to pay clinicians accurately and on time.
• Effective communication with clinicians and management.
• Ability to prioritize and manage multiple tasks while meeting deadlines.
• Detail-oriented with strong problem solving.
• Willing to work overtime when needed.
• Willing to work in Bridgetowne, Quezon City.
• Willing to work during US time zones.
• Previous payroll experience preferred but not required.

Responsibilities

• Compile, record, and process weekly clinician payroll timely and accurately.
• Review hours and pay data and reconcile discrepancies.
• Data entry of payroll information into vendor portals when applicable.
• Completion of weekly new starts.
• Consistently meet daily and weekly deadlines.
• Correspond via text, email, and telephone with clinicians regarding payroll issues.
• Research payroll questions/issues while seeking to understand the root causes and communicating recommendations for process improvement.
• Follow policies and procedures to maintain payroll compliance laws.
• Maintain clinician confidence and protect payroll data by keeping information confidential.
• Provide excellent customer service to both internal and external customers, ensuring that issues are resolved in a prompt and professional manner.
• Act as a resource or subject matter expert for our internal collaborators, including mentoring our new Payroll Specialists.
• Other duties as assigned

Skills

MS Office

Teamwork

Communication

Time management

Problem solving

Attention to detail

Customer service

Multi-tasking

Overtime readiness

Decision making

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Medical Solutions Business Services Philippines is seeking a Payroll Specialist to process weekly clinician timesheets for multi-state payroll and resolve payroll issues. You will handle data entry, verify hours, and ensure timely payroll processing.

This role requires a high school diploma, proficiency with Word, Excel and Outlook, and the ability to work with US time zones from our Bridgetowne, Quezon City office. You will collaborate with clinicians and internal teams and mentor new staff.