Payroll Specialist

Worldwide Resources Solutions Philippines Inc.; Quezon City; On-site; PHP 446,000 - 670,000; Full time

Benefits offered by this job

Willing to work in Bridgetowne office

Job summary

Worldwide Resources Solutions Philippines Inc. is seeking a Payroll Specialist to manage weekly clinician payroll for multi-state operations.

The role involves data entry, issue resolution, and ongoing process improvement while ensuring confidentiality and regulatory compliance. The successful candidate will work in Bridgetowne, Quezon City, with availability to align with US time zones and handle overtime as needed.

Qualifications

• High school diploma or GED required.
• Proficient in Word, Excel, and Outlook.
• Ability and desire to work on a team with the goal of paying clinicians accurately and on time.
• Ability to communicate information to clinicians and management.
• Prioritize and manage multiple tasks while meeting deadlines.
• Strong problem solving and analytical skills.
• Ability to make independent decisions with good judgement.
• Detail-oriented and able to pivot between tasks.
• Excellent listening skills.
• Motivated with excellent customer service and communication skills.
• Willing to work overtime when needed.
• Must be willing to work in the Bridgetowne, Quezon City office.
• Must be willing to work during US time zones.

Responsibilities

• Compile, record, and process weekly clinician payroll timely and accurately.
• Review hours and pay data and detect and reconcile payroll timesheet discrepancies.
• Data entry of payroll information into vendor portals when applicable.
• Completion of weekly new starts.
• Consistently meet daily and weekly deadlines.
• Correspond via text, email, and telephone with clinicians regarding payroll issues.
• Research payroll questions/issues and communicate root causes with improvement recommendations.
• Follow policies and procedures to maintain payroll compliance laws.
• Maintain clinician confidentiality and payroll data.
• Provide excellent customer service to internal and external customers, resolving issues promptly and professionally.
• Act as a resource or subject matter expert for internal collaborators, including mentoring new Payroll Specialists.
• Other duties as assigned

Skills

Teamwork

Communication

Time management

Problem solving

Attention to detail

Customer service

Overtime readiness

Independent decision making

Listening skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

The Payroll Specialist is responsible for processing weekly Clinician timesheets for multi-state payroll, researching and resolving payroll issues and questions.

Responsibilities

• Compile, record, and process weekly clinician payroll timely and accurately.

• Review hours and pay data and detect and reconcile payroll timesheet discrepancies.

• Data entry of payroll information into vendor portals when applicable.

• Completion of weekly new starts.

• Consistently meet daily and weekly deadlines.

• Correspond via text, email, and telephone with clinicians regarding payroll issues.

• Research payroll questions/issues while seeking to understand the root causes and communicating recommendations for process improvement.

• Follow policies and procedures to maintain payroll compliance laws.

• Maintain clinician confidence and protect payroll data by keeping information confidential.

• Provide excellent customer service to both internal and external customers, ensuring that issues are resolved in a prompt and professional manner.

• Act as a resource or subject matter expert for our internal collaborators, including mentoring our new Payroll Specialists.

• Other duties as assigned

Job Qualifications

• High school diploma or GED required.

• Proficient in Microsoft Office Suite including Word, Excel, and Outlook.

• Ability and desire to work on a team with the common goal of paying our clinicians accurately and on time.

• Ability to effectively communicate information to clinicians and management.

• Ability to prioritize and manage multiple tasks/assignments while consistently meeting deadlines.

• Good problem solving and analytical skills.

• Ability to make independent decisions using exceptional judgement.

• Detail-oriented and can pivot from a task when needed.

• Effective listening skills.

• Motivated with excellent customer service, interpersonal, and verbal/written communication skills.

• Ability to work overtime when needed.

• Must be willing to work in the office at Bridgetowne, Quezon City

• Must be willing to work during US time zone

Preferences

• Previous payroll experience preferred but not required.

EQUAL EMPLOYMENT OPPORTUNITY

Medical Solutions Business Services Philippines provides Equal Employment Opportunity in compliance with all applicable government laws, ensuring equal opportunity in all aspects of employment.