Patient Services Associate

Camden Health Services Inc.; Mandaluyong; On-site; PHP 446,000 - 781,000; Full time

Job summary

MyHealth is seeking a proactive Sales Associate to increase patient awareness, referrals, and utilization of our promotional machines, equipment, and services in Metro Manila. You will identify opportunities, present benefits, and convert qualified leads into service availments.

The ideal candidate has a bachelor's degree in marketing or related fields, 1–2 years in sales or healthcare, strong communication, and excellent follow-up skills.

Qualifications

• Bachelor's degree in Marketing, Business Administration, Healthcare Administration, Communications, or related field.
• 1–2 years of experience in sales, business development, healthcare, wellness, medical services, equipment sales, or CRM.
• Excellent communication and presentation skills.
• Strong interpersonal and relationship-building skills.
• Highly persuasive and confident in presenting new services.
• Results-oriented and target-driven.
• Strong customer engagement skills.
• Excellent follow-up and lead conversion skills.
• Professional, energetic, and approachable.
• Strong negotiation and objection-handling skills.
• Proficient in Microsoft Office or Google Workspace.

Responsibilities

• Identify sales opportunities and engage patients, clients, physicians, and referral sources.
• Present benefits and features of newly introduced machines and services.
• Generate referrals and convert qualified leads into service availments.
• Execute promotional campaigns and participate in health campaigns, events, and outreach activities.
• Explain technical information in simple, patient-friendly terms.
• Manage sales pipeline and follow-up with leads.
• Perform basic sales reporting and performance tracking.
• Visit other MyHealth branches and external clients to promote new machines and services.
• Engage in upselling and cross-selling techniques.
• Maintain data privacy and patient confidentiality in all interactions.

Skills

Excellent communication

Presentation skills

Interpersonal skills

Relationship-building

Persuasion

Target-driven

Customer engagement

Lead follow-up

Negotiation

Microsoft Office

Google Workspace

Education

Bachelor's degree in Marketing / Business Admin / Healthcare Admin / Communications

Tools

Microsoft Office

Google Workspace

Job description

About the role

To increase patient awareness, referrals, and utilization of MyHealth's new promotional machines, equipment, and specialized services by proactively engaging patients, clients, physicians, and potential referral sources. The position is responsible for identifying sales opportunities, effectively presenting the benefits and features of newly introduced machines and services, generating referrals, and converting qualified leads into actual service availments.

Key responsibilities

• Identify sales opportunities and proactively engage patients, clients, physicians, and potential referral sources
• Present the benefits and features of newly introduced machines and services
• Generate referrals and convert qualified leads into actual service availments
• Execute promotional campaigns and participate in promotional events, health campaigns, corporate presentations, and outreach activities
• Explain technical information in simple, patient-friendly terms
• Manage sales pipeline and follow-up with leads
• Perform basic sales reporting and performance tracking
• Visit other MyHealth branches and external clients to promote new machines and services
• Engage in upselling and cross-selling techniques
• Maintain data privacy and patient confidentiality in all interactions

About you

• Bachelor's degree in Marketing, Business Administration, Healthcare Administration, Communications, or related field
• Preferably 1-2 years of experience in sales, business development, healthcare, wellness, medical services, equipment sales, or customer relationship management
• Excellent communication and presentation skills
• Strong interpersonal and relationship-building skills
• Highly persuasive and confident in presenting new services
• Results-oriented and target-driven
• Strong customer engagement skills
• Excellent follow-up and lead conversion skills
• Professional, energetic, and approachable
• Strong negotiation and objection-handling skills
• Proficient in Microsoft Office or Google Workspace