Banking Service Associate - Customer Care & Compliance

RCBC; Manila; Sur place; PHP 279 000 - 424 000; Plein temps

Résumé du poste

RCBC is seeking candidates for an entry-level position at our Business Center in Metro Manila. The role focuses on providing competent, timely, and error-free over-the-counter services, while ensuring compliance with BSP/AMLA regulations and internal bank policies.

You will identify and mitigate risks by following procedures and support branch objectives through dedicated customer service. Fresh graduates are welcome.

Qualifications

• Graduate of any 4-year course.
• Fresh graduates are welcome to apply.
• Able to deal with complexity and make decisions efficiently.
• Empathic and service-oriented with attention to quality and accuracy.

Responsabilités

• Provide competent, timely and error-free over-the-counter services.
• Ensure compliance with internal policies and BSP/AMLA regulations and other external regulatory rules.
• Recognize risk areas and eliminate risks by consistently implementing bank policies and procedures.
• Support business objectives through excellent customer service delivery and other service-related initiatives of the branch.
• Willing to be assigned in locations: SOUTH HARBOR, BINONDO, TONDO, MALATE, TOMAS MAPUA

Connaissances

Customer service

Regulatory compliance

Risk awareness

Attention to detail

Communication skills

Formation

4-year college degree

Description du poste

RCBC is seeking candidates for an entry-level position at our Business Center in Metro Manila. The role focuses on providing competent, timely, and error-free over-the-counter services, while ensuring compliance with BSP/AMLA regulations and internal bank policies.

You will identify and mitigate risks by following procedures and support branch objectives through dedicated customer service. Fresh graduates are welcome.