Outbound Sales Team Leader | Coach-Driven & Results

TELUS Digital

Philippines

On-site

PHP 800,000 - 1,200,000

Full time

4 days ago
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Benefits offered by this job

Career growth
Mentorship
Competitive compensation package
Team culture

Job summary

TELUS Digital is seeking a hands-on people leader to own customer experience and sales outcomes by coaching a team of outbound Sales Specialists. You will drive performance across service, sales, and coaching while aligning with TELUS values and a Canadian SMB strategy.

On the floor and in the data, you'll ensure pipeline health, productivity, and strong frontline execution, cultivating a high-performing sales culture across TELUS SMB.

Qualifications

  • Experience leading outbound sales teams.
  • Strong English communication and coaching skills.
  • Ability to drive sales performance in a fast-paced environment.

Responsibilities

  • Own team sales and revenue targets with focus on conversion and pipeline health.
  • Drive healthy pipeline creation, qualification, follow-ups and progression.
  • Oversee end-to-end outbound sales journey from discovery to close.
  • Lead regular coaching sessions and provide real-time feedback.
  • Use KPIs to identify trends and drive targeted actions.
  • Identify top talent and develop future leaders within TELUS SMB sales.
  • Translate product and campaign strategy into clear team direction.
  • Partner with cross-functional teams to remove barriers and improve performance.

Skills

Leadership
Coaching
Sales Leadership
Pipeline Management
Data-Driven
Cross-Functional
Communication

Tools

Salesforce
Genesys Cloud

Job description

TELUS Digital is seeking a hands-on people leader to own customer experience and sales outcomes by coaching a team of outbound Sales Specialists. You will drive performance across service, sales, and coaching while aligning with TELUS values and a Canadian SMB strategy.

On the floor and in the data, you'll ensure pipeline health, productivity, and strong frontline execution, cultivating a high-performing sales culture across TELUS SMB.

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