Outbound Sales Team Lead

iTeraSource Philippines Corp.; Mandaue; On-site; PHP 446,000 - 893,000; Full time

Job summary

iTeraSource Philippines Corp. is seeking a results-driven Sales Team Leader to oversee a growing group of outbound telesales agents in a fast-paced environment.

You will drive sales results while ensuring an outstanding customer experience, coaching the team to meet targets and quality standards. The ideal candidate has 3–5 years in sales with 2 years in a supervisory role within a BPO, plus strong English communication and Telco domain familiarity.

Qualifications

• 3–5 years of sales experience, with 2 years' experience as a Supervisor or Team Leader in a BPO operations environment.
• Strong leadership and communication skills; self-directed and ownership mindset.
• Telecommunications (Telco) experience is highly preferred.

Responsibilities

• Oversee telesales agents in outbound operations to ensure exceptional customer experience.
• Drive and achieve strong sales results and team performance.
• Guide, coach, and motivate the team to meet targets and quality standards.

Skills

Sales leadership

BPO experience

English communication

Tools

HubSpot CRM

Outlook

Teams

Excel

Word

PowerPoint

Microsoft 365

Job description

Job Description

We are looking for a results-driven Sales Team Leader who thrives in the fast-paced world of outbound telecommunications. You will oversee and guide our telesales agents in delivering exceptional customer experience while consistently achieving strong sales results.

You will be the driving force behind a growing team of outbound sales agents. If you have a

Job Qualifications

Experience: 3-5 years of sales experience, with 2 years' experience as a Supervisor or Team Leader in a BPO operations environment.

Leadership Style: Strong leadership and communication skills. A self-directed leader who takes ownership of their team's results and doesn't wait for instructions to solve problems.

Industry Knowledge: Strong background in BPO sales-driven environments. Telecommunications (Telco) experience is highly preferred.

Tools: Proficient in CRM software (e.g., "HubSpot") and Microsoft Office applications, including (but not limited to)Outlook, Teams, Excel, Word, PowerPoint, as well asMicrosoft 365

Communication: Exceptional English communication skills, both written and verbal.