Outbound Sales Representative

99 Ecoms Designs Inc.; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A local service company in Taguig is seeking a dedicated customer service representative to provide exceptional support via phone, email, and chat. The ideal candidate will have 1-3 years of experience in a call center environment, along with a High School diploma. Responsibilities include resolving customer inquiries efficiently and collaborating with team members to enhance service quality. Strong communication skills and technical abilities are essential for success in this fast-paced position.

Qualifications

• 1-3 years of experience in a call center or customer service role.
• Strong communication skills and a problem-solving mindset.
• Ability to handle customer inquiries and resolve issues.

Responsibilities

• Provide exceptional customer support via phone, email, and chat.
• Collaborate with team members to improve service quality.
• Maintain accurate records of customer interactions.

Skills

Proficiency in English

Organizational skills

Customer service abilities

Technical skills

Education

High School or Senior High School diploma

Job description

On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

• Provide exceptional customer support via phone, email, and chat.
• Resolve customer inquiries efficiently and effectively.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve service quality.
• Assist in training new staff as needed.
• Emphasize customer satisfaction and retention strategies.
• Educational Qualifications: High School or Senior High School diploma is required.
• Experience Level: 1-3 years of experience in a call center or customer service role.
• Skills and Competencies: Proficiency in the English language, strong organizational and technical skills, and excellent customer service abilities.
• Responsibilities and Duties: Handle customer inquiries, resolve issues, and maintain accurate records.
• Working Conditions: Fast-paced environment, may involve working shifts.
• Qualities and Traits: Strong communication skills, patience, empathy, and a problem-solving mindset.

English Language, Call Centre, Organizational Skills, Customer Service, Technical Skills.