Sales Customer Representative

Miranda HR; Manila; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

Miranda HR in Manila is seeking a customer service professional to respond to inquiries and provide accurate information about products and services.

The role requires 1–3 years of experience, a high school diploma or equivalent, and a friendly, customer-focused demeanor. You will handle high call volumes, maintain records, and escalate complex issues as needed.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of experience in a customer service role.
• Strong communication skills, both verbal and written.
• Friendly demeanor with a strong customer service orientation.
• Ability to handle high call volumes and multitask efficiently.

Responsibilities

• Respond to customer inquiries and provide accurate information regarding products and services.
• Utilize active listening skills to understand customer needs and resolve issues efficiently.
• Maintain detailed records of customer interactions in the company database.
• Escalate complex issues to the appropriate department when necessary.
• Participate in training and development sessions to enhance service delivery.

Skills

Strong communication

Education

High school diploma

Job description

On-site - Manila 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

• Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

• Life Insurance

Professional Development

• Job Training

• Respond to customer inquiries and provide accurate information regarding products and services.
• Utilize active listening skills to understand customer needs and resolve issues efficiently.
• Maintain detailed records of customer interactions in the company database.
• Escalate complex issues to the appropriate department when necessary.
• Participate in training and development sessions to enhance service delivery.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: 1–3 years of experience in a customer service role.
• Skills and Competencies: Strong communication skills, both verbal and written.
• Qualities and Traits: Friendly demeanor with a strong customer service orientation.
• Responsibilities and Duties: Ability to handle high call volumes and multitask efficiently.