Customer Support Agent

E-Solutions IT Services; Taguig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive compensation package

Career growth and development opportunities

Supportive and engaging team environment

Job summary

A customer service-oriented company in BGC, Taguig is seeking candidates for a Customer Service role. The position requires at least 1 year of experience in customer service or BPO, excellent communication and problem-solving skills, and the willingness to work onsite. Join a supportive and engaging team environment with opportunities for career growth and competitive compensation. If you are passionate about delivering exceptional customer experiences, apply today!

Qualifications

• At least 1 year of Customer Service experience (BPO or related field).
• Excellent communication and problem-solving skills.
• Willing to work onsite in BGC, Taguig.
• Amenable to shifting schedules.

Responsibilities

• Provide outstanding customer support via phone, email, or chat.
• Resolve inquiries efficiently while ensuring customer satisfaction.
• Handle concerns with professionalism and empathy.
• Maintain accurate records of customer interactions.
• Meet service level targets and performance metrics.

Skills

Customer Service experience

Excellent communication skills

Problem-solving skills

Education

High/Senior High School

Job description

On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Are you passionate about delivering exceptional customer experiences? Join our dynamic team in BGC, Taguig and be part of a company that values growth, performance, and teamwork!

What You’ll Do:

• Provide outstanding customer support via phone, email, or chat
• Resolve inquiries efficiently while ensuring customer satisfaction
• Handle concerns with professionalism and empathy
• Maintain accurate records of customer interactions
• Meet service level targets and performance metrics

What We’re Looking For:

• At least 1 year of Customer Service experience (BPO or related field)
• Excellent communication and problem-solving skills
• Willing to work onsite in BGC, Taguig
• Amenable to shifting schedules

Why Join Us?

• Competitive compensation package
• Career growth and development opportunities
• Supportive and engaging team environment

If you're ready to build your career in customer service and thrive in a fast-paced environment, apply today and grow with us!

Customer Service English Language Call Centre Back Office Support

Working Location

12, Sutherland Manila Taguig. 12F PhilPlans Corporate Center 1012 North, Triangle Dr, Post Proper Northside, Taguig, 1634 Metro Manila, Philippines

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