Outbound Sales Leader – Travel Account (Onsite)

Gratitude Philippines; Manila; Sur place; PHP 502 000 - 725 000; Plein temps

Avantages offerts par ce poste

Competitive salary PHP 45,000–65,000

Onsite at MOA

Graveyard shift

Résumé du poste

Gratitude Philippines is seeking an Outbound Sales Assistant Manager for a Travel Account based at MOA, Pasay City. This graveyard-shift, onsite role leads and coaches a high-performing sales team to hit outbound targets, improve conversion, and drive revenue growth.

The ideal candidate has strong leadership in BPO outbound sales, a track record of performance coaching, and the ability to implement effective strategies to optimize results. Immediate joining preferred.

Qualifications

• Minimum of 5–8 years of BPO Sales experience.
• At least 2–3 years of leadership experience managing leaders or teams at a Senior Team Leader, Assistant Manager, Sales, Outbound Sales, Coaching, or Operations level.
• Strong background in Outbound Sales.
• Proven expertise in objection handling and conversion strategies.
• Demonstrated success in driving sales performance and developing high-performing teams.
• Strong knowledge of sales performance metrics, coaching, and action planning.
• Excellent communication, stakeholder management, and presentation skills.

Responsabilités

• Lead and manage a team of sales professionals and support their day-to-day performance.
• Drive outbound sales performance, conversion rates, and revenue targets.
• Develop and implement effective sales strategies, including objection-handling and conversion techniques.
• Coach, mentor, and develop Team Leaders and sales professionals to build high-performing teams.
• Monitor key performance metrics and identify opportunities for improvement.
• Create and execute action plans and course-correction strategies to improve team results.
• Manage short-term operational activities and ensure smooth execution of sales initiatives.
• Support inbound and outbound telesales activities, including cross-selling and upselling opportunities.
• Engage with existing customers, previous customers, and prospective customers through targeted sales initiatives.
• Work closely with stakeholders and internal teams to ensure alignment with business objectives.
• Lead specialized projects and continuous improvement initiatives.
• Take ownership of operational decisions within the assigned scope.
• Improve processes and day-to-day team activities to increase productivity and performance.
• Build an engaging, motivated, and performance-driven sales culture.

Connaissances

BPO outbound sales

Leadership experience

Coaching

Sales analytics

Communication

Description du poste

Gratitude Philippines is seeking an Outbound Sales Assistant Manager for a Travel Account based at MOA, Pasay City. This graveyard-shift, onsite role leads and coaches a high-performing sales team to hit outbound targets, improve conversion, and drive revenue growth.

The ideal candidate has strong leadership in BPO outbound sales, a track record of performance coaching, and the ability to implement effective strategies to optimize results. Immediate joining preferred.