Outbound Sales Assistant Manager- Travel Account

Gratitude Philippines; Manila; On-site; PHP 502,000 - 725,000; Full time

Benefits offered by this job

Competitive salary PHP 45,000–65,000

Onsite at MOA

Graveyard shift

Job summary

Gratitude Philippines is seeking an Outbound Sales Assistant Manager for a Travel Account based at MOA, Pasay City. This graveyard-shift, onsite role leads and coaches a high-performing sales team to hit outbound targets, improve conversion, and drive revenue growth.

The ideal candidate has strong leadership in BPO outbound sales, a track record of performance coaching, and the ability to implement effective strategies to optimize results. Immediate joining preferred.

Qualifications

• Minimum of 5–8 years of BPO Sales experience.
• At least 2–3 years of leadership experience managing leaders or teams at a Senior Team Leader, Assistant Manager, Sales, Outbound Sales, Coaching, or Operations level.
• Strong background in Outbound Sales.
• Proven expertise in objection handling and conversion strategies.
• Demonstrated success in driving sales performance and developing high-performing teams.
• Strong knowledge of sales performance metrics, coaching, and action planning.
• Excellent communication, stakeholder management, and presentation skills.

Responsibilities

• Lead and manage a team of sales professionals and support their day-to-day performance.
• Drive outbound sales performance, conversion rates, and revenue targets.
• Develop and implement effective sales strategies, including objection-handling and conversion techniques.
• Coach, mentor, and develop Team Leaders and sales professionals to build high-performing teams.
• Monitor key performance metrics and identify opportunities for improvement.
• Create and execute action plans and course-correction strategies to improve team results.
• Manage short-term operational activities and ensure smooth execution of sales initiatives.
• Support inbound and outbound telesales activities, including cross-selling and upselling opportunities.
• Engage with existing customers, previous customers, and prospective customers through targeted sales initiatives.
• Work closely with stakeholders and internal teams to ensure alignment with business objectives.
• Lead specialized projects and continuous improvement initiatives.
• Take ownership of operational decisions within the assigned scope.
• Improve processes and day-to-day team activities to increase productivity and performance.
• Build an engaging, motivated, and performance-driven sales culture.

Skills

BPO outbound sales

Leadership experience

Coaching

Sales analytics

Communication

Job description

Outbound Sales Assistant Manager – Travel Account

Work Location: Mall of Asia (MOA), Pasay City

Work Setup: Onsite

Schedule: Graveyard Shift

Start Date: ASAP

Lead. Coach. Sell. Deliver Results.

Are you a high-energy Sales Leader with a strong background in Outbound Sales, BPO Operations, and team performance management?

We are looking for an experienced Outbound Sales Assistant Manager to lead and develop high-performing sales teams for an exciting Travel Account.

This role is ideal for a dynamic and results-driven leader who knows how to motivate teams, improve conversion rates, handle sales challenges, and implement effective strategies to consistently achieve business goals.

If you're passionate about sales leadership, coaching, performance improvement, and driving results, this could be your next career opportunity!

What You'll Do

• - Lead and manage a team of sales professionals and support their day-to-day performance.
• - Drive outbound sales performance, conversion rates, and revenue targets.
• - Develop and implement effective sales strategies, including objection-handling and conversion techniques.
• - Coach, mentor, and develop Team Leaders and sales professionals to build high-performing teams.
• - Monitor key performance metrics and identify opportunities for improvement.
• - Create and execute action plans and course-correction strategies to improve team results.
• - Manage short-term operational activities and ensure smooth execution of sales initiatives.
• - Support inbound and outbound telesales activities, including cross-selling and upselling opportunities.
• - Engage with existing customers, previous customers, and prospective customers through targeted sales initiatives.
• - Work closely with stakeholders and internal teams to ensure alignment with business objectives.
• - Lead specialized projects and continuous improvement initiatives.
• - Take ownership of operational decisions within the assigned scope.
• - Improve processes and day-to-day team activities to increase productivity and performance.
• - Build an engaging, motivated, and performance-driven sales culture.

What We're Looking For

Required Qualifications

• Minimum of 5–8 years of BPO Sales experience
• At least 2–3 years of leadership experience managing leaders or teams at a Senior Team Leader, Assistant Manager, Sales, Outbound Sales, Coaching, or Operations level
• Strong background in Outbound Sales
• Proven expertise in objection handling and conversion strategies
• Demonstrated success in driving sales performance and developing high-performing teams
• Strong knowledge of sales performance metrics, coaching, and action planning
• Excellent communication, stakeholder management, and presentation skills
• Dynamic, proactive, energetic, and highly engaging personality
• Ability to develop strategies and implement effective course corrections when needed
• Comfortable making operational decisions and driving team performance

Preferred Qualifications

• Experience in the Travel and Hospitality industry
• Experience supporting Cruise Lines, Hotels, or Travel-related accounts

Important Requirements

• Must be willing to work onsite in MOA, Pasay City
• Must be willing to work on a Graveyard Shift schedule
• Candidates who can start immediately are highly preferred

Rehire Eligibility

Why Join This Opportunity?

• Competitive salary package of PHP 45,000–65,000
• Opportunity to lead a high-performing sales team
• Work on an exciting Travel Account
• Take ownership of sales strategies and performance improvement initiatives
• Develop your leadership and operations management expertise
• Immediate hiring for qualified candidates

Ready to lead, coach, and drive outstanding sales results?