Outbound Sales Executive (United Kingdom Account)

Sales Rain, Inc.; Pasig; On-site; PHP 201,000 - 290,000; Full time

Job summary

Sales Rain, Inc. in Pasig, Philippines is seeking a Sales Agent to deliver courteous and efficient sales pitches to customers.

The ideal candidate is resilient, adaptable, and passionate about making people happy during each interaction. Responsibilities include calling existing customers who recently canceled to gather feedback, offering great return incentives such as discount vouchers, and building engaging relationships on every call.

Qualifications

• 1 year and up BPO experience.
• Minimum of 6 months sales experience.
• Excellent verbal and written communication skills.

Responsibilities

• Calling existing customers that have recently canceled to gather feedback.
• Responsible for customer returns by providing great offers (e.g., discount vouchers).
• Provide general support and build engaging relationships on every call or interaction.
• Work toward the sales team KPI and targets set by management.
• Suggest improvements to internal procedures and processes.
• Support and positively reflect the client brand in interactions.
• Be an expert on company policies, tools, and systems.

Skills

BPO experience

Sales experience

Verbal communication

Written communication

Job description

The Sales agents will be responsible for delivering a high level of courteous and efficient sales pitch to customers. You should be resilient and adaptable and have a natural passion for making people happy.

Responsibilities

• Calling existing customers that have recently canceled, to gather feedback on the service that the client has provided them.
• Responsible for customer returns by providing great offers to customers eg. Discount vouchers.
• Providing general support and building engaging relationships on each and very customer call or interaction.
• Work towards the Sales team KPI and targets set by the management.
• Actively suggest ways to improve internal procedures and processes.
• Make every effort to support and positively reflect the client brand to others.
• Being and expert on company policies, tools, and systems.

Qualifications

1 year and up BPO Experience

Minimum of 6 months Sales Experience

With excellent verbal and written communication skills