Customer Service & Property Sales Representative (Onsite Work)

Cedar Network & Data Solution; Capas; On-site; PHP 223,000 - 290,000; Full time

Benefits offered by this job

Government contributions (SSS, PhilHea

Pag-Ibig

Job summary

Cedar Network & Data Solution is seeking confident Customer Service & Property Sales Representatives to join our team and support a UK-based client.

You will make outbound calls to prospective customers, introduce services, and build rapport, while maintaining accurate records in the CRM. Strong English communication and a customer-focused mindset are essential for success in this high-volume role.

Qualifications

• Experience in customer-facing roles is preferred.
• Knowledge or experience in property sales or the UK property market is highly desirable.
• Excellent spoken and written English communication skills.
• Confident and comfortable speaking with customers over the phone.
• Strong interpersonal and rapport-building skills.
• Professional and friendly telephone manner.
• Comfortable making a high volume of outbound calls.
• Good listening and questioning skills.
• Self-motivated and able to work toward performance targets.
• Organised with good attention to detail.

Responsibilities

• Make outbound calls to prospective business customers using a provided database.
• Communicate confidently and professionally with UK-based customers.
• Introduce the company's services and provide clear and accurate information.
• Build rapport and develop positive relationships with prospective customers.
• Ask relevant questions to understand customer needs and identify potential opportunities.
• Qualify interested prospects and schedule appointments or follow-up conversations.
• Handle customer questions and initial objections professionally.
• Follow up with prospective customers and maintain regular communication.
• Maintain accurate customer information, call notes, and outcomes within the CRM.

Skills

Customer Service

BPO

Call Centre

Sales

Property Sales

Lead Generation

Appointment Setting

English Communication

Phone Conversation

Rapport Building

Job description

About The Role

We are looking for confident and enthusiastic Customer Service & Property Sales Representatives to join our growing team and support a UK-based client. This role is ideal for someone with strong English communication skills who enjoys speaking with customers, building rapport, and having professional conversations over the phone. You will communicate with prospective customers, introduce the company's services, understand their requirements, and identify potential opportunities. You'll also maintain accurate customer records, schedule appointments, and follow up with prospects.

Key Responsibilities

• Make outbound calls to prospective business customers using a provided database
• Communicate confidently and professionally with UK-based customers
• Introduce the company's services and provide clear and accurate information
• Build rapport and develop positive relationships with prospective customers
• Ask relevant questions to understand customer needs and identify potential opportunities
• Use your understanding of property and sales to engage prospects where relevant
• Qualify interested prospects and schedule appointments or follow-up conversations
• Handle customer questions and initial objections professionally
• Follow up with prospective customers and maintain regular communication
• Maintain accurate customer information, call notes, and outcomes within the CRM

About You

• Experience in Customer Service, BPO, Call Centre, Sales, Property Sales, Estate Agency, Lead Generation, Appointment Setting, or a similar customer-facing role is preferred
• Knowledge or experience in property sales or the UK property market is highly desirable
• Excellent spoken and written English communication skills
• Confident and comfortable speaking with customers over the phone
• Strong interpersonal and rapport-building skills
• Professional and friendly telephone manner
• Comfortable making a high volume of outbound calls
• Good listening and questioning skills
• Self-motivated and comfortable working towards performance targets
• Organised with good attention to detail

Benefits

• Full-time employment
• Government contributions (SSS, PhilHealth, Pag-Ibig)
• Opportunity to work with UK-based clients
• Friendly and supportive team environment