Order Tracking Specialist - Onsite Night Shifts (BPO)

ISTA Solutions; Makati; On-site; PHP 223,000 - 357,000; Full time

Job summary

ISTA Solutions in Makati is seeking an experienced Customer Service Representative to join a focused team that values employee satisfaction and work-life balance. The role is onsite in Buendia, Makati with night shifts, monitoring orders and addressing inquiries.

You will coordinate with multiple teams to ensure timely delivery, track shipments, and uphold professional service standards in a fast-paced VOICE account environment.

Qualifications

• Experienced Customer Service Representative in a fast-paced VOICE account.
• Onsite role located in Buendia, Makati with night shifts.
• Coordinate with multiple teams to ensure timely delivery and track shipments.
• Maintain professional service standards and customer satisfaction.

Responsibilities

• Monitor orders and address inquiries from customers.
• Coordinate with internal teams to ensure timely delivery.
• Track shipments and update customers on status.

Job description

ISTA Solutions in Makati is seeking an experienced Customer Service Representative to join a focused team that values employee satisfaction and work-life balance. The role is onsite in Buendia, Makati with night shifts and involves monitoring orders and addressing inquiries.

You will coordinate with multiple teams to ensure timely delivery, track shipments, and uphold professional service standards in a fast-paced VOICE account environment.