Operations Support Specialist — Admin & Coordination

The Back Room Offshoring Inc.; Angeles; On-site; PHP 279,000 - 469,000; Full time

Job summary

The Back Room Offshoring Inc. is seeking a Business Support Assistant in the Philippines to support bank confirmations, platform setup, and estimate inputs across client engagements.

You will work with coordinators and managers to ensure tasks are delivered accurately, handle confidential information, and maintain organized documentation using Word, Excel, and Outlook to support the full client lifecycle.

Qualifications

• Experience in an administrative role, ideally within a regulated or professional services environment.
• Strong attention to detail and organizational skills, with the ability to manage multiple cases at once.
• Clear written and verbal communication for requesting documentation or clarifying information with stakeholders/clients.
• Comfortable handling confidential information and following strict procedures.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Set up, request, and proactively monitor bank confirmations, chasing outstanding responses
• Manage system and platform setup, including annual roll forward processes
• Input estimates into internal platforms, liaising directly with stakeholders to confirm accuracy

Job description

The Back Room Offshoring Inc. is seeking a Business Support Assistant in the Philippines to support bank confirmations, platform setup, and estimate inputs across client engagements.

You will work with coordinators and managers to ensure tasks are delivered accurately, handle confidential information, and maintain organized documentation using Word, Excel, and Outlook to support the full client lifecycle.