Business Support Admin Assistant (Mid Shift)

The Back Room Offshoring Inc.; Angeles; On-site; PHP 279,000 - 469,000; Full time

Job summary

The Back Room Offshoring Inc. is seeking a Business Support Assistant in the Philippines to support bank confirmations, platform setup, and estimate inputs across client engagements.

You will work with coordinators and managers to ensure tasks are delivered accurately, handle confidential information, and maintain organized documentation using Word, Excel, and Outlook to support the full client lifecycle.

Qualifications

• Experience in an administrative role, ideally within a regulated or professional services environment.
• Strong attention to detail and organizational skills, with the ability to manage multiple cases at once.
• Clear written and verbal communication for requesting documentation or clarifying information with stakeholders/clients.
• Comfortable handling confidential information and following strict procedures.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Set up, request, and proactively monitor bank confirmations, chasing outstanding responses
• Manage system and platform setup, including annual roll forward processes
• Input estimates into internal platforms, liaising directly with stakeholders to confirm accuracy

Job description

About The Back Room

We exist to free our clients' time so they can focus on what they do best — growing their business. We deliver smart, efficient solutions that liberate teams from the everyday admin, and we hold ourselves to the same standard. Time is the ultimate currency, and we treat it like it.The Business Support Assistant provides essential operational and administrative to support the full client lifecycle. The role supports our co-ordinators, who deliver direct support to the manager groups across each service line. This role will provide assistance to these co-ordinators, ensuring key tasks are delivered.

About the Client

Our client is a [industry — e.g. audit/assurance or professional services] firm based in [location/region], growing their offshore team to support [core function]. This role exists to give co-ordinators and manager groups reliable operational backup so client work moves without bottlenecks.

About the Team

The team supports co-ordinators who deliver direct service to manager groups across each service line. They work closely with [internal stakeholders / client-facing teams] to keep case work accurate, on time, and audit-ready.

As the team grows, we're looking for someone to take ownership of the administrative backbone that keeps cases moving.

The Role

This role is the operational engine behind the co-ordinator team — managing bank confirmations, platform setup, and estimate inputs so nothing slips through the cracks.

What You'll Do

• Set up, request, and proactively monitor bank confirmations, chasing outstanding responses
• Manage system and platform setup, including annual roll forward processes
• Input estimates into internal platforms, liaising directly with stakeholders to confirm accuracy

What We're Looking For

• Experience in an administrative role, ideally within a regulated or professional services environment
• Strong attention to detail and organizational skills, with the ability to manage multiple cases at once
• Clear written and verbal communication for requesting documentation or clarifying information with stakeholders/clients
• Comfortable handling confidential information and following strict procedures
• Proficient in Microsoft Office (Word, Excel, Outlook)

This role is open to Philippine citizens currently based in the Philippines.