Remote Back-Office Operations Specialist — Early Shift

KMC Solutions; Taguig; Hybrid; PHP 279,000 - 424,000; Full time

Benefits offered by this job

WFH setup with tools

Job summary

KMC Solutions is seeking a GENERAL SUPPORT SPECIALIST to support clerical and administrative tasks from a remote setup in the Philippines. The role involves handling documents, audits, customer inquiries, and email/chat/phone follow-ups with a focus on accuracy and timeliness.

The candidate should have excellent English communication, strong MS Office skills, and the ability to multi-task in a high-volume, process-driven environment while maintaining attention to detail and reliability in a

Qualifications

• Excellent written and verbal communication in English.
• Proficient with MS Office and web-based applications.
• Able to multitask and work independently.
• Detail-oriented with strong organizational skills.

Responsibilities

• Process Aff Backs per established procedures.
• Check SFTP folders daily for incoming files.
• Monitor and respond to the Info Email inbox regarding job assignments.
• Conduct OJIN Circuit Court audits.
• Complete Post Queue 1 audit posting.
• Attach documentation to Tinite exceptions.
• Process DBS / manual affidavit signatures.
• Provide Field Ops email support.
• Provide Server Chat support, monitor and clear chat queue.
• Support OOSA assignments.
• Other duties as assigned.

Skills

Excellent communication

MS Office proficiency

Independent worker

Attention to detail

Organizational skills

Reliable internet

Remote work setup

High-volume processing

English proficiency

Tools

Adobe Acrobat

Job description

KMC Solutions is seeking a GENERAL SUPPORT SPECIALIST to support clerical and administrative tasks from a remote setup in the Philippines. The role involves handling documents, audits, customer inquiries, and email/chat/phone follow-ups with a focus on accuracy and timeliness.

The candidate should have excellent English communication, strong MS Office skills, and the ability to multi-task in a high-volume, process-driven environment while maintaining attention to detail and reliability in a