Operations & Marketing Executive

Datumstruct Philippines, Inc.; Makati; On-site; PHP 240,000 - 360,000; Full time

Job summary

Datumstruct Philippines, Inc. is seeking a versatile Operations and Sales Support professional in Makati to handle sales operations, order processing, CRM/ERP usage, logistics, and marketing activities.

The role involves coordinating with sales and technical teams, maintaining customer databases, and ensuring timely communication with customers on order status. Strong organization and multitasking are required.

Responsibilities

• Manage a sales operations tasks and maintain all sales related documents & communications, including sales report.
• Efficient and timely processing of the Works Order & Purchase Orders.
• Manage and monitor maintenance contracts, coordinate with sales & technical team on maintenance issues.
• Timely communication with both internal and external customers for sales order status.
• Update & maintain customer assets database.
• Manage shipment and delivery schedules.
• Logistics monitoring – inbound and outbound shipments.
• Compute for shipping budget and delivery costs of items.
• Efficient use of Vtiger CRM & Quickbooks for internal records processing including but not limited to purchase orders, maintenance contracts, etc.
• Facilitate accreditation process with customers.
• Conduct cold calling activities and secure meetings with potential customers.
• Other functions and responsibilities necessary for smooth operational processes beneficial to the company.
• Manage all marketing-related activities.

Tools

Vtiger CRM

QuickBooks

Job description

1. Manage a sales operations tasks and maintain all sales related documents & communications, including sales report.

2. Efficient and timely processing of the Works Order & Purchase Orders.

3. Manage and monitor maintenance contracts, coordinate with sales & technical team on maintenance issues.

4. Timely communication with both internal and external customers for sales order status.

5. Update & maintain customer assets database.

6. Manage shipment and delivery schedules.

7. Logistics monitoring – inbound and outbound shipments.

8. Compute for shipping budget and delivery costs of items.

9. Efficient use of Vtiger CRM & Quickbooks for internal records processing including but not limited to purchase orders, maintenance contracts, etc.

10. Facilitate accreditation process with customers.

11. Conduct cold calling activities and secure meetings with potential customers.

12. Other functions and responsibilities necessary for smooth operational processes beneficial to the company.

13. Manage all marketing-related activities.