Sales and Operations Executive

The Outlet People (TOP), Inc.; Mandaluyong; On-site; PHP 446,000 - 670,000; Full time

Job summary

The Outlet People (TOP), Inc. in Mandaluyong, Metro Manila is seeking a Sales and Operations Executive to oversee and improve sales and operational functions aligned with brand goals. You will ensure efficient processes and clear communication across teams and partners.

Key responsibilities include daily sales encoding, stock coordination with Marketing/Merchandising/Logistics, event support, and coaching store staff on SOPs and service standards.

Qualifications

• College degree holder.
• Customer service training or sales experience required.
• At least 1 year of experience in a similar role.

Responsibilities

• Oversee daily sales encoding and monitoring.
• Coordinate stock movements with Marketing, Merchandising and Logistics.
• Assist in selling events and internal campaigns.
• Train store personnel on SOPs, salesmanship, and service commitments.
• Coordinate with external partners and assist in mall permits.

Skills

Oral and written communication

Fast learner

Attention to details

Trustworthy

Leadership

Maturity and independence

Energetic

Store operations knowledge

Education

College degree

Customer service / sales training

Job description

Job Summary

The Sales and Operations Executive is tasked with overseeing and enhancing the sales and operational functions of the brand. The role entails implementation and streamlining of processes to ensure alignment between sales objectives and operational efficiency.

Additionally, this position requires effective internal coordination among various departments, as well as professional communication with external partners and suppliers.

Duties and Responsibilities

Internal Coordination

1. 1. Coordination with internal departments such as Marketing, Merchandising, and Logistics for stock movements and requests:
   • a. Partner Organizations’ Orders
   • b. Selling Events
   • c. Head Office Requests.
   • d. Sourcing Marketing items/requests.
2. 2. Coordination with the Accounting Department
   • a. Reimbursements
   • b. Liquidations
   • c. Cash advances
   • d. Request for payments
   • e. Purchase orders
   • f. GC Monitoring
   • g. Sales Reports
3. 3. Selling Events Coordination:
   • a. Requests from the Accounting Department
   • b. Requests from the IT Department
4. 4. Assisting with internal events:
   • a. Merch initiative
   • b. E-comm initiative
   • c. Sales and marketing initiative.

Operational Execution

1. 5. Daily sales encoding and monitoring
2. 6. Addressing consignment store needs and requests
3. 7. Operations:
   • a. Store visits - SWM and consignment stores
   • b. Addressing the operations team concerns, requests and needs
   • c. Train store personnel on SOPs, salesmanship skills, and service commitments
   • d. Cascade monthly directions and plans to store personnel
   • e. Evaluate leave and overtime work hours of store employees
   • f. Conduct periodic check-ins with all employees under her supervision thru game plans and feedback to encourage seamless communication and optimum improvement.
   • g. Perform other operational tasks that may be deemed necessary
4. 8. Selling Events Operations:
   • a. Assisting with ingress and egress
   • b. Sales and Cashiering
5. 9. Coordinating with external partners
6. 10. Assisting in processing mall permits
7. 11. Expense Monitoring
8. 12. Performs other tasks that may be deemed necessary

REQUIRED COMPETENCIES (skills, knowledge, etc.)

1. Good oral and written communication skills
2. Fast learner
3. Attentive to details
4. Trustworthy
5. Commands attention
6. Possesses leadership skills
7. Mature and independent in handling situations
8. Energetic

QUALIFICATIONS

Education & Training

1. Should be a college degree holder
2. Customer service training / sales experience is required

Work Experience

1. At least 1 year experience in the same capacity is required