Operations Assistant - SM BF Paranaque

SM Supermalls; Manila, Hinoba-an; On-site; PHP 201,000 - 335,000; Full time

Job summary

SM Supermalls is seeking a detail‑oriented Carpark Operations Support to help with day‑to‑day administrative tasks within the department at SM City BF Paranaque.

You will coordinate with malls, operators, vendors, and agencies to ensure smooth project implementation, prepare and submit reports, and handle refunds and cashier verification. The role also includes assisting in customer service and ticket booth duties as needed.

Qualifications

• 0–2 years of related experience in admin or operations.
• Willingness to support day-to-day administrative tasks.
• Strong communication and customer service skills.

Responsibilities

• Provide administrative and operational support in processing documents, coordinating requirements, and handling day-to-day tasks.
• Coordinate with malls, operators, vendors, and agencies to ensure smooth project implementation.
• Prepare and submit reports such as daily, monthly, and transaction-related documentation to management.
• Handle financial transactions including refunds, digital wallet records, and verification of cashier reports.
• Assist in customer service operations by addressing complaints and performing ticket booth duties when needed.

Skills

Sales management

Project management

Problem solving

Legal compliance

Customer orientation

Complaint management

Communication

Cash management

Results oriented

Purpose driven

Mindful

Malasakit

Innovative

Exceptional

Job description

Job Description

Group Company: Shopping Center Management Corporation

Position description: To be able to assist the Carpark Operations team in the day-to-day tasks mainly through supporting administrative tasks of the department in order to contribute to the achievement of the team’s goals and objectives.

Primary Responsibilities:

• Provide administrative and operational support in processing documents, coordinating requirements, and handling day-to-day tasks.
• Coordinate with malls, operators, vendors, and agencies to ensure smooth project implementation.
• Prepare and submit reports such as daily, monthly, and transaction-related documentation to management.
• Handle financial transactions including refunds, digital wallet records, and verification of cashier reports.
• Assist in customer service operations by addressing complaints and performing ticket booth duties when needed.
• Basic in Sales Management, Project Management, Problem Solving, Legal & Regulatory Compliance, Customer Orientation, Complaint Management, Communication, Cash Management
• ME in Results Oriented, Purpose Driven, Mindful ("Malasakit"), Innovative, Exceptional

Job Snapshot

Updated Date

03-09-2026

Job ID

Jobs_4025

Hierarchy

Carpark Operations

Location

Location SM City BF Paranaque, Paranaque, Metro Manila, Philippines

Experience

0 - 2 Years

Employment Type

Employee Sub Type

Full time

SM Supermalls is one of Southeast Asia's largestmall developers and operators, with 90 malls in the Philippines and 9 in China.It is owned by the publicly listed SM Prime Holdings, Inc., one of the region’slargest integrated property developers.
With an average daily foot traffic of 4.5 millionin the Philippines and 300,000 in China, plus over 20,000 tenant stores, joinus in shaping experiences loved by both employees and the communities we serve.