Operations Assistant (Carpark) - SM City Clark

SM Supermalls; Angeles; On-site; PHP 201,000 - 268,000; Full time

Job summary

SM City Clark in Angeles City, Pampanga, Philippines is seeking an Operations Assistant (Carpark) to support the Carpark Operations team with daily administrative tasks and coordination with malls, operators, vendors, and agencies. The role requires a 4-year bachelor's degree, with 1 year of experience preferred, though fresh graduates are welcome.

Willingness to work shifting schedules, weekends, and holidays is required.

Qualifications

• Graduate of any 4-year Bachelor's degree.
• Preferably 1 year work experience, but fresh graduates may be considered.
• Willing to work on shifting schedule and on weekends and holidays.

Responsibilities

• Provide administrative and operational support in processing documents, coordinating requirements, and handling day-to-day tasks.
• Coordinate with malls, operators, vendors, and agencies to ensure smooth project implementation.
• Prepare and submit reports such as daily, monthly, and transaction-related documentation to management.
• Handle financial transactions including refunds, digital wallet records, and verification of cashier reports.
• Assist in customer service operations by addressing complaints and performing ticket booth duties when needed.

Skills

Administrative tasks

Communication

Education

Bachelor's degree

Job description

Operations Assistant (Carpark) - SM City Clark SM City Clark, Angeles City, Pampanga, Philippines 1 - 2 Years Probationary

Job Description

Group Company: Shopping Center Management Corporation

Position description: To be able to assist the Carpark Operations team in the day-to‑day tasks mainly through supporting administrative tasks of the department in order to contribute to the achievement of the team’s goals and objectives.

Primary Responsibilities

• Provide administrative and operational support in processing documents, coordinating requirements, and handling day-to-day tasks.
• Coordinate with malls, operators, vendors, and agencies to ensure smooth project implementation.
• Prepare and submit reports such as daily, monthly, and transaction-related documentation to management.
• Handle financial transactions including refunds, digital wallet records, and verification of cashier reports.
• Assist in customer service operations by addressing complaints and performing ticket booth duties when needed.
• Graduate of any 4-year Bachelor's degree.
• Preferably 1 year work experience, but fresh graduate may be considered.
• Wiling to work on shifting schedule and on weekends and holidays.
• Amenable to being assigned at SM City Clark.

Full time

SM Supermalls is one of Southeast Asia’s largestmall developers and operators, with 90 malls in the Philippines and 9 in China.It is owned by the publicly listed SM Prime Holdings, Inc., one of the region’slargest integrated property developers.

With an average daily foot traffic of 4.5 millionin the Philippines and 300,000 in China, plus over 20,000 tenant stores, joinus in shaping experiences loved by both employees and the communities we serve.