Client Services Officer - SM BF Paranaque

SM Supermalls; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

SM Supermalls seeks a Finance Liaison for the Paranaque area to support tenant financials and cross‑functional communication.

The role connects branch operations, leasing, tenants and finance HO to ensure accurate accounting, audits, and timely inquiries are resolved with clarity and control.

Qualifications

• 2–5 years of experience in finance or property management.
• Liaises between branch operations, leasing, tenants and finance HO.
• Ensures accurate financial communications and post-Manage Engine support.

Responsibilities

• Manage tenant account reconciliations and financial inquiries; resolve issues promptly.
• Coordinate with Finance HO and Branch Operations to ensure smooth financial communication.
• Conduct audits and inspections of tenant operations, exhibits, and billed utilities.
• Oversee petty cash, treasury forms, and inventory counts.
• Pursue continuous learning and development through training and SME contributions.

Skills

Vendor Management

System Operations

Risk Mitigation

Quantitative Analysis

Project Management

Process Optimization

Problem Solving

Legal & Regulatory Compliance

Financial Acumen

Data Management & Integrity

Customer Orientation

Complaint Management

Communication

Change Management

Job description

SM City BF Paranaque, Paranaque, Metro Manila, Philippines

2 - 5 Years

Job Description

Group Company: Shopping Center Management Corporation

Position description: Responsible for delivering services to customers as part of the finance management team. Their function is to act as liaison and guarantee good communication between branch operations, leasing, and tenants, as well as finance HO. They are the primary point of contact and secondary support when there are additional questions that need explaining post-Manage Engine to ensure that all concerns are addressed.

Primary Responsibilities:

• Manage tenant account reconciliations and financial inquiries to ensure accuracy and resolve issues promptly.
• Coordinate with Finance HO and Branch Operations to facilitate smooth financial communication and processes.
• Conduct audits and inspections of tenant operations, exhibits, and billed utilities to ensure compliance and accuracy.
• Oversee financial accountability processes including petty cash, treasury forms, and inventory counts.
• Pursue continuous learning and development through training participation and contribution as a subject matter expert.
• Intermediate in Vendor Management, System Operational Management, Risk Mitigation, Quantitative Analysis, Project Management, Process Optimization, Problem Solving, Legal & Regulatory Compliance, Financial Acumen, Data Management & Integrity, Customer Orientation, Complaint Management, Communication, Change Management
• ME in Results Oriented, Purpose Driven, Mindful (“Malasakit”), Innovative, Exceptional

Job Snapshot

Updated Date

13-10-2026

Job ID

Jobs_3667

Department

SMBF

Location

Location SM City BF Paranaque, Paranaque, Metro Manila, Philippines

Experience

2 - 5 Years

Employee Type

Employee Sub Type

Full time

SM Supermalls is one of Southeast Asia’s largestmall developers and operators, with 90 malls in the Philippines and 9 in China.It is owned by the publicly listed SM Prime Holdings, Inc., one of the region’slargest integrated property developers.
With an average daily foot traffic of 4.5 millionin the Philippines and 300,000 in China, plus over 20,000 tenant stores, joinus in shaping experiences loved by both employees and the communities we serve.