Operations Assistant

SM Supermalls; Manila; On-site; PHP 201,000 - 335,000; Full time

Job summary

SM City Bicutan, Paranaque, Metro Manila, Philippines seeks a motivated team member to assist in the operations of the Food Court group, focusing on daily operations, sales, merchandise, stock administration, and tenant and customer relations to support mall goals.

Responsibilities include coordinating janitorial, security and manpower services, handling tenant relations, inventory, billing, and ensuring high service standards, with opportunities for learning and growth.

Qualifications

• 0-2 years experience or less preferred
• Strong communication and customer service mindset

Responsibilities

• Support food court operations by assisting in managing janitorial, security, and manpower services to maintain high service standards.
• Coordinate tenant relations by addressing lease and operational concerns, attending meetings, and conducting facility quality audits.
• Oversee merchandise and stock handling to ensure accurate inventory, timely distribution, and prevention of losses or breakages.
• Manage administrative tasks such as report preparation, document processing, and accurate tenant billing.
• Promote learning and growth through continuous training, skill development, and participation in talent development initiatives.

Job description

SM City Bicutan, Paranaque, Metro Manila, Philippines

0 - 2 Years

Job Description

Group Company: Shopping Center Management Corporation

Position description: To assist in the operations of the entire Food Court group in the areas of daily operations, sales, merchandise and stock administration, tenant and customer relations, as well as various administrative functions pertaining to operations in order to enhance the contribution of Food Court to the Mall, which support overall business goals and adhering to the policies of the Company as well as the laws, rules and regulations of the country.

Primary Responsibilities

• Support food court operations by assisting in managing janitorial, security, and manpower services to maintain high service standards.
  Coordinate tenant relations by addressing lease and operational concerns, attending meetings, and conducting facility quality audits.
  Oversee merchandise and stock handling to ensure accurate inventory, timely distribution, and prevention of losses or breakages.
  Manage administrative tasks such as report preparation, document processing, and accurate tenant billing.
  Promote learning and growth through continuous training, skill development, and participation in talent development initiatives.
  


• Basic in Sales Management, Risk Mitigation, Project Management, Product management, Process Optimization, Problem Solving, Networking & Opportunity Identification, Legal & Regulatory Compliance, Financial Acumen, Facility and Space Optimization, Customer Orientation, Complaint Management, Communication


• ME in Results Oriented, Purpose Driven, Mindful ("Malasakit"), Innovative, Exceptional

Job Snapshot

Updated Date

05-10-2026

Job ID

Jobs_3441

Hierarchy

Food Court Operations

Location

Location SM City Bicutan, Paranaque, Metro Manila, Philippines

Experience

0 - 2 Years

Employment Type

Employee Sub Type

Full time

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SM Supermalls is one of Southeast Asia's largestmall developers and operators, with 90 malls in the Philippines and 9 in China.It is owned by the publicly listed SM Prime Holdings, Inc., one of the region'slargest integrated property developers. With an average daily foot traffic of 4.5 millionin the Philippines and 300,000 in China, plus over 20,000 tenant stores, joinus in shaping experiences loved by both employees and the communities we serve.