Operations Assistant (Food Court)

SM Supermalls; Legazpi; On-site; PHP 420,000 - 680,000; Full time

Job summary

SM City Legazpi in Legazpi, Albay, Philippines, is seeking a Food Court Operations associate to support the entire Food Court group in daily operations, sales, merchandise and stock administration, tenant and customer relations, and various administrative tasks to boost the mall's performance.

You will help manage janitorial, security and manpower services, coordinate lease concerns, oversee inventory, prepare reports, and participate in learning and talent development initiatives to drive

Responsibilities

• Support food court operations by assisting in managing janitorial, security, and manpower services to maintain high service standards.
• Coordinate tenant relations by addressing lease and operational concerns, attending meetings, and conducting facility quality audits.
• Oversee merchandise and stock handling to ensure accurate inventory, timely distribution, and prevention of losses or breakages.
• Manage administrative tasks such as report preparation, document processing, and accurate tenant billing.
• Promote learning and growth through continuous training, skill development, and participation in talent development initiatives.

Job description

Job Description

SM City Legazpi, Legazpi, Albay, Philippines

Group Company: Shopping Center Management Corporation

Hierarchy: Food Court Operations:

Position description: To assist in the operations of the entire Food Court group in the areas of daily operations, sales, merchandise and stock administration, tenant and customer relations, as well as various administrative functions pertaining to operations in order to enhance the contribution of Food Court to the Mall, which support overall business goals and adhering to the policies of the Company as well as the laws, rules and regulations of the country.

Primary Responsibilities

• Support food court operations by assisting in managing janitorial, security, and manpower services to maintain high service standards.
• Coordinate tenant relations by addressing lease and operational concerns, attending meetings, and conducting facility quality audits.
• Oversee merchandise and stock handling to ensure accurate inventory, timely distribution, and prevention of losses or breakages.
• Manage administrative tasks such as report preparation, document processing, and accurate tenant billing.
• Promote learning and growth through continuous training, skill development, and participation in talent development initiatives.

• Basic in Sales Management, Risk Mitigation, Project Management, Product management, Process Optimization, Problem Solving, Networking & Opportunity Identification, Legal & Regulatory Compliance, Financial Acumen, Facility and Space Optimization, Customer Orientation, Complaint Management, Communication
• ME in Results Oriented, Purpose Driven, Mindful (“Malasakit”), Innovative, Exceptional

Full time

SM Supermalls is one of Southeast Asia’s largestmall developers and operators, with 90 malls in the Philippines and 9 in China.It is owned by the publicly listed SM Prime Holdings, Inc., one of the region’slargest integrated property developers.

With an average daily foot traffic of 4.5 millionin the Philippines and 300,000 in China, plus over 20,000 tenant stores, joinus in shaping experiences loved by both employees and the communities we serve.