OPERATION SUPERVISOR

Private Advertiser; Davao City; On-site; PHP 350,000 - 520,000; Full time

Job summary

Private Advertiser in Davao City seeks an Operation Supervisor to oversee day-to-day warehouse operations, drive efficiency, and ensure compliance with QHSES standards. You will mentor staff and supervise cross-shift turnover to meet KPIs.

Responsibilities include enforcing policies, safe operation of equipment, and timely reporting of safety incidents, NCRs, and quality controls, while maintaining strong communication with the team.

Qualifications

• College graduate of any course.
• 2–3 years of supervisory/leadership experience in a cold storage warehouse environment.
• Full knowledge of supply chain handling and processes.

Responsibilities

• Ensure staff follow safety policies and report accidents/violations.
• Prepare documentation such as Non-conformance Reports (NCR).
• Operate and supervise within QHSES standards (Quality, Health & Safety, Environment, Security).
• Oversee materials handling equipment (MHE) safely and efficiently.
• Coordinate cross-shift turnover and communication between shifts.

Skills

Leadership

Communication

Organizational skills

Customer service

Attention to detail

Education

College degree (any course)

Tools

MS Word

MS Excel

PowerPoint

Job description

About the role

The Operation Supervisor is responsible for supervising the day-to-day operations to ensure smooth and efficient business performance. This role involves implementing and maintaining all existing operational policies and procedures to achieve consistency, efficiency, and compliance across the organization. The Operation Supervisor will lead and support the operations team to meet and exceed key performance indicators (KPIs), driving operational excellence and continuous improvement.

Key responsibilities

• Ensure that all staff follow safety policies and procedures, thoroughly investigate and report all safety accidents and violations in a timely manner

• Prepare all needed documentation such as the Non-conformance Report (NCR)

• Conduct the operations in accordance with the existing quality, Health and Safety, Environmental and Security Standards (QHSES Protocols)

• Efficient and safe operation of all materials handling equipment (MHE)

• Responsible for the cross communication between shifts, perform smooth turnover and transitions between shifts of team leads

• Manage and supervise daily operational activities to ensure effective workflow and productivity

• Implement and enforce all existing operational policies, procedures, and standards

• Lead, mentor, and motivate the operations team to achieve organizational goals and KPIs

• Supervising warehouse staff with their daily activities and providing clear instructions

• Ensure adherence to company policies, safety standards, and regulatory requirements

About you

• College Graduate of any course

• Minimum of 2-3 years of experience in supervising and leading people in a cold storage warehouse environment

• Full knowledge of Supply Chain handling and process

• Forklift experience and excellent safety record

• Strong leadership, communication, organizational and customer service skills

• Good PC knowledge of MS Word, Excel, and PowerPoint, as well as basic math skills

• High attention to operations, details and ability to meet deadlines