Open for Fresh Grad BPO HR Onboarding Specialist US Client

Caldwell Communications; Philippines; On-site; PHP 208,000 - 346,000; Full time

Benefits offered by this job

Incentives

Career progression

Exposure to US client programs

Team support and guidance

Onsite Makati work

Job summary

Caldwell Communications – Makati is hiring a Talent Acquisition & Onboarding Specialist who will manage the end-to-end onboarding process of candidates hired for US-based accounts. The role focuses on ensuring smooth candidate progression from hiring to full deployment, and requires night shift availability.

This position is onsite at Makati, ideal for BPO professionals with US client experience and strong English communication skills, with growth in HR, recruitment, and onboarding operations.

Qualifications

• At least 1 year of BPO experience with US-based accounts.
• Strong English written and verbal communication.
• Experience in Retail, Sales, or Technical Support is a plus.
• Willing to work night shift.
• Highly organized with meticulous documentation.

Responsibilities

• Handle full onboarding lifecycle for new hires.
• Validate and complete all pre-employment requirements.
• Maintain onboarding records, trackers, and databases.
• Guide candidates through onboarding steps and requirements.
• Coordinate with internal departments for scheduling and compliance.
• Provide updates on onboarding status and progress.
• Communicate effectively with applicants and recruitment teams.
• Support onboarding operations for US client accounts.

Skills

BPO experience

English communication

Job description

Talent Acquisition & Onboarding Specialist (US Client Support) – Night Shift

Caldwell Communications | Makati Site | BPO Career Opportunity

Caldwell Communications – Makati is hiring a Talent Acquisition & Onboarding Specialist who will manage the end-to-end onboarding process of candidates hired for US-based accounts. The role focuses on ensuring smooth candidate progression from hiring to full deployment.

This opportunity is ideal for BPO professionals with US client experience, strong English communication skills, and backgrounds in retail, sales, or technical support roles.

What You’ll Get

• Monthly compensation package of up to ₱31,000 + incentives and additional perks
• Stable, full-time contract employment
• Opportunity to build expertise in HR, recruitment, and onboarding operations
• Exposure to US-based client programs and workflows
• Structured environment with strong team support and guidance
• Clear career progression within talent acquisition functions

What We’re Looking For

• At least 1 year of BPO experience handling US-based accounts
• Strong English communication skills (written and verbal)
• Experience in Retail, Sales, or Technical Support roles is an advantage
• Willing to work on a night shift or graveyard schedule
• Highly organized with strong attention to detail and documentation accuracy
• Preferably with a stable employment background
• Comfortable working in a fast-paced operational setting

What You’ll Do

• Handle and support the full onboarding lifecycle of new hires
• Ensure all pre-employment requirements are completed and validated
• Maintain accurate onboarding records, trackers, and databases
• Guide candidates through onboarding steps and employment requirements
• Coordinate with internal departments for scheduling and compliance alignment
• Provide timely updates on onboarding status and candidate progress
• Communicate effectively with applicants and internal recruitment teams
• Support hiring operations for US client accounts

Work Setup

• Night Shift Schedule
• Onsite Work – Makati Site

Who This Role Fits

This role is ideal for individuals looking to grow into HR, recruitment coordination, or onboarding operations roles, while leveraging their background in BPO and US client support environments.

Grow your career in talent acquisition with Caldwell Communications – Makati.