A consulting firm is seeking a Sales Support Specialist to handle sales calls and maintain client records. The role requires 1–2 years of experience in sales support or customer service, strong communication skills, and familiarity with CRM tools. The position is full-time and on-site in Taguig City, Philippines, with a night shift schedule.
Qualifications
1–2 years of experience in sales support, customer service, or administrative assistance.
Strong communication skills, both verbal and written, in English.
Highly organized, detail-oriented, and proactive in task management.
Willing to work the night shift in an onsite setup.
Responsibilities
Handle inbound and outbound sales calls.
Create job listings based on client information.
Maintain accurate client and lead records in the CRM.
Organize and update digital folders and sales trackers.
Skills
Sales support experience
Customer service
Organizational skills
Verbal and written communication in English
Familiarity with CRM tools
Tools
Google Suite
Salesforce
HubSpot
Zoho
Job description
About the Role
Work Arrangement: On-site
Schedule: Night Shift (11PM–8AM, Monday–Friday; subject to US time zone adjustments)
Location: Taguig City, Philippines
Employment Type: Full-time
Salary: Php 40,000 to Php 50,000
Key Responsibilities
Handle inbound and outbound sales calls, respond to client inquiries, and verify job information with clients.
Create job listings based on gathered client information.
Maintain accurate and up-to-date client and lead records in the CRM system.
Coordinate and schedule client meetings, interviews, and internal discussions.
Support the preparation of sales reports, track lead progress, and document outcomes.
Provide day-to-day administrative support for the Sales team.
Organize and update digital folders, sales trackers, and reference materials.
Assist in managing email correspondence, reminders, and task follow-ups.
Ensure that all sales-related documentation is properly filed and accessible.
Qualifications
1–2 years of experience in sales support, customer service, or administrative assistance.
Strong communication skills, both verbal and written, in English.
Familiarity with Google Suite and CRM tools (e.g., Salesforce, HubSpot, Zoho).
Highly organized, detail-oriented, and proactive in task management.
Willing to work the night shift (US Business Hours) in an onsite setup.
Preferred Qualifications
Prior experience in a BPO, sales support, or telemarketing environment.
Comfortable handling high-volume calls and multitasking.
Ability to work independently with minimal supervision while supporting team goals.
Candidates with attached CV and relevant experience will be considered for a phone interview.