HR Onboarding Support Specialist - Night Shift only - Makati

Sapien Global Careers; Philippines; On-site; PHP 315,000 - 377,000; Full time

Benefits offered by this job

Salary up to ₱31,000 + incentives

Stable, full-time employment

Career opportunities in HR/onboarding

Exposure to US-based client programs

Job summary

Sapient Global is hiring an HR Onboarding Support Specialist for our Makati site. This role oversees the full onboarding process for candidates assigned to US-based accounts and ensures documents are complete and accurate.

You will guide new hires through onboarding and help them transition into active deployment. Strong English communication and a detail-oriented approach are essential for success in this night-shift, on-site role.

Qualifications

• At least 1 year of BPO experience handling US accounts.
• Strong English communication skills.
• Good written and verbal communication.
• Background in Retail, Sales, or Technical Support is an advantage.
• Willing to work on a night shift or graveyard schedule.
• Detail-oriented and highly organized.
• Adaptable in a fast-paced work environment.
• Preferably with a stable employment history.

Responsibilities

• Manage the end-to-end onboarding process for new hires
• Check pre-employment requirements for completeness and accuracy
• Maintain onboarding records and trackers
• Update employee documentation and onboarding systems
• Assist candidates throughout the hiring process
• Support candidates until deployment
• Coordinate schedules with internal teams
• Ensure compliance with onboarding requirements
• Provide clear updates to candidates and stakeholders
• Monitor candidate progress throughout the process
• Prepare timely status reports
• Support recruitment operations for US client accounts

Skills

BPO experience

US accounts

English communication

Detail-oriented

Job description

HR Onboarding Support Specialist - Night Shift | Makati

Sapient Global | BPO Career Opportunity

Sapient Global is hiring an HR Onboarding Support Specialist for our Makati site. This role supports the complete onboarding process for candidates assigned to US-based accounts.

You will guide newly hired employees through the onboarding process. You will also ensure that their documents are complete and accurate. The role helps new hires transition smoothly into active deployment.

This opportunity is ideal for BPO professionals with US client exposure. Strong English communication skills are required. Experience in retail, sales, or technical support is also an advantage.

What You Can Expect

• Monthly compensation of up to ₱31,000 + incentives




• Stable, full-time employment




• Career opportunities in HR and onboarding operations




• Exposure to US-based client programs and processes




• Structured workflows and team support




• Long-term career growth in recruitment and talent acquisition

Work Setup

• Night Shift Schedule




• Onsite Work - Makati Site

What We're Looking For

• At least 1 year of BPO experience handling US accounts




• Strong English communication skills




• Good written and verbal communication




• Background in Retail, Sales, or Technical Support is an advantage




• Willing to work on a night shift or graveyard schedule




• Detail-oriented and highly organized




• Adaptable in a fast-paced work environment




• Preferably with a stable employment history

Ideal Candidate Profile

This HR Onboarding Support Specialist role is ideal for BPO professionals who want to move into HR, recruitment coordination, or onboarding operations.Your BPO experience can help you succeed in this position. US client support experience is highly relevant to the role.

Key Responsibilities

• Manage the end-to-end onboarding process for new hires




• Check pre-employment requirements for completeness and accuracy




• Maintain onboarding records and trackers




• Update employee documentation and onboarding systems




• Assist candidates throughout the hiring process




• Support candidates until deployment




• Coordinate schedules with internal teams




• Ensure compliance with onboarding requirements




• Provide clear updates to candidates and stakeholders




• Monitor candidate progress throughout the process




• Prepare timely status reports




• Support recruitment operations for US client accounts