Onsite Travel Accounts Operations Lead (GDS & Ticketing SME)

WNS Global Services, Inc.; Metro Manila; On-site; PHP 900,000 - 1,100,000; Full time

Job summary

WNS Global Services, Inc. (part of Capgemini) is seeking a travel operations leader to oversee a team handling complex corporate itineraries. The role requires deep GDS knowledge (Sabre, Amadeus), onsite at the Bridgetowne site, and strong KPI/SLA delivery.

You will guide a team of L2 travel agents, act as ticketing SME, and drive performance through people management. The ideal candidate will have 2–3 years of corporate travel leadership experience, fluent English, and the ability to generate

Qualifications

• Experience in Corporate Travel Account is required.

Skills

Team management

English proficiency

Analytical skills

Conflict management

Leadership

Conference calls

Ticketing SME

Tools

Sabre

Amadeus

Excel

Job description

WNS Global Services, Inc. (part of Capgemini) is seeking a travel operations leader to oversee a team handling complex corporate itineraries. The role requires deep GDS knowledge (Sabre, Amadeus), onsite at the Bridgetowne site, and strong KPI/SLA delivery.

You will guide a team of L2 travel agents, act as ticketing SME, and drive performance through people management. The ideal candidate will have 2–3 years of corporate travel leadership experience, fluent English, and the ability to generate