Onsite Social Media Chat Support Specialist

Crescendo Staffing and Business Consulting Inc.; Pasig; On-site; PHP 233,578 - 279,781; Full time

Benefits offered by this job

Sign-On Bonus up to ₱25,000

HMO with dependents

Performance incentives

Career growth opportunities

Job summary

A staffing and consulting firm is urgently hiring for a Non-Voice Social Media Account in Metro Manila. This full-time, onsite role focuses on handling customer inquiries through chat and social media platforms. Ideal candidates will have at least 3 months of BPO or customer service experience and strong communication skills. The position offers a competitive salary up to ₱23,000, sign-on bonuses, and various benefits, including HMO coverage. Apply now for this opportunity!

Qualifications

• At least 3 months BPO or Customer Service experience.
• Basic to good English communication skills.
• Willing to work onsite in Bridgetowne QC or Pasig.

Responsibilities

• Respond to customer inquiries via chat and social media platforms.
• Provide accurate product, service, and account information.
• Resolve customer concerns in a timely and professional manner.
• Document customer interactions properly in the system.

Skills

English communication skills

Customer service skills

Chat handling

Job description

A staffing and consulting firm is urgently hiring for a Non-Voice Social Media Account in Metro Manila. This full-time, onsite role focuses on handling customer inquiries through chat and social media platforms. Ideal candidates will have at least 3 months of BPO or customer service experience and strong communication skills. The position offers a competitive salary up to ₱23,000, sign-on bonuses, and various benefits, including HMO coverage. Apply now for this opportunity!