Social Media (Chat Support Account) | Online process - Same Day JO | Easy Account

Crescendo Staffing and Business Consulting Inc.; Pasig; On-site; PHP 233,578 - 279,781; Full time

Benefits offered by this job

Sign-On Bonus up to ₱25,000

HMO with dependents

Performance incentives

Career growth opportunities

Job summary

A staffing and consulting firm is urgently hiring for a Non-Voice Social Media Account in Metro Manila. This full-time, onsite role focuses on handling customer inquiries through chat and social media platforms. Ideal candidates will have at least 3 months of BPO or customer service experience and strong communication skills. The position offers a competitive salary up to ₱23,000, sign-on bonuses, and various benefits, including HMO coverage. Apply now for this opportunity!

Qualifications

• At least 3 months BPO or Customer Service experience.
• Basic to good English communication skills.
• Willing to work onsite in Bridgetowne QC or Pasig.

Responsibilities

• Respond to customer inquiries via chat and social media platforms.
• Provide accurate product, service, and account information.
• Resolve customer concerns in a timely and professional manner.
• Document customer interactions properly in the system.

Skills

English communication skills

Customer service skills

Chat handling

Job description

Call Center Ramp Hiring (Direct Hire)

• Ramp Hiring | February Class
• Direct Hiring | One-Day Process | High Pass Rate

Account:

Social Media Account (Non-Voice)

Job Type:

Full-Time | Onsite

Work Location:

Bridgetowne QC / Pasig

Job Description:

We are urgently hiring for a Non-Voice Social Media Account. The role involves handling customer inquiries and concerns through chat and social media platforms. You will provide accurate information, resolve issues efficiently, and ensure a positive customer experience.

Key Responsibilities:

• Respond to customer inquiries via chat and social media platforms
• Provide accurate product, service, and account information
• Resolve customer concerns in a timely and professional manner
• Maintain quality standards and meet performance metrics
• Document customer interactions properly in the system

Salary & Benefits:

• Salary up to ₱23,000 + Monetary benefits
• Sign-On Bonus up to ₱25,000 (Terms apply)
• Account Allowance & Performance Incentives
• HMO with dependents
• Leaves (SL/VL)

Qualifications:

• At least 3 months BPO or Customer Service experience
• Basic to good English communication skills
• Willing to work onsite in Bridgetowne QC or Pasig
• Open to shifting schedules

Hiring Process:

• Phone / Virtual Interview
• Guaranteed 1-Day Hiring Process

Why Join Us?

• Friendly and approachable management
• Opportunities to learn, grow, and upskill
• Career growth for experienced agents
• Stable account with supportive operations team

Apply now and secure your slot!

Limited openings available for February start.