Telco Chat Support Specialist – On-site, Growth & Benefits

Telesys BPO; Makati; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Company equipment and parking space

Insurance Health & Wellness

Job summary

A leading BPO company in Makati is looking for a dedicated Chat Support Representative to handle customer inquiries via chat. The role requires a High School graduate and offers a competitive salary of ₱30,000 with performance-based incentives. You will resolve customer concerns and provide accurate information within a fast-paced environment. The company values employee growth and offers opportunities for promotion, wellness programs, and a supportive workplace culture. Apply now and make an impact as part of the team.

Qualifications

• High School graduate; college level or degree is an advantage.
• Experience in a fast-paced, high-volume call environment is not required.
• Customer service experience is preferred; training provided.

Responsibilities

• Handle customer inquiries via chat.
• Resolve customer concerns in a timely and professional manner.
• Provide accurate information and troubleshooting assistance.
• Maintain a positive and helpful attitude toward customers.

Skills

Customer service experience

Ability to work shifting schedules

Education

High School graduate

Job description

A leading BPO company in Makati is looking for a dedicated Chat Support Representative to handle customer inquiries via chat. The role requires a High School graduate and offers a competitive salary of ₱30,000 with performance-based incentives. You will resolve customer concerns and provide accurate information within a fast-paced environment. The company values employee growth and offers opportunities for promotion, wellness programs, and a supportive workplace culture. Apply now and make an impact as part of the team.