Onsite SaaS & Cybersecurity Renewals Specialist

iOPEX Technologies; Taguig; On-site; PHP 360,000 - 600,000; Full time

Job summary

Iopex Technologies Inc. is seeking a Renewal Services Representative to secure renewal contracts, drive customer retention, and grow existing accounts from a Taguig-based team.

This role focuses on pipeline-driven renewals and coordinated expansion opportunities in a fast-paced SaaS environment. Responsibilities include renewal execution, pipeline management, and cross-functional collaboration with CSMs, SEs, and channel partners to drive renewals and upsell opportunities.

Qualifications

• 1-3 years of experience in sales, account management, or renewal operations.
• Cybersecurity or SaaS industry experience preferred.
• Proven ability to manage a sales pipeline and meet revenue quotas.

Responsibilities

• Execute outbound renewal strategies to drive contract renewals and minimize churn.
• Build and maintain a healthy renewal pipeline to meet bookings objectives.
• Collaborate with CSMs and SEs to identify expansion, upsell, and whitespace opportunities.
• Partner with channel partners and internal stakeholders to secure renewal wins.
• Qualify renewal or expansion leads passed from marketing campaigns.
• Provide accurate weekly forecasting on pipeline creation and quarterly targets.

Skills

Communication

Time management

Understanding of cybersecurity

Sales pipeline management

Job description

Iopex Technologies Inc. is seeking a Renewal Services Representative to secure renewal contracts, drive customer retention, and grow existing accounts from a Taguig-based team.

This role focuses on pipeline-driven renewals and coordinated expansion opportunities in a fast-paced SaaS environment. Responsibilities include renewal execution, pipeline management, and cross-functional collaboration with CSMs, SEs, and channel partners to drive renewals and upsell opportunities.