Onsite IT Support Specialist — Networking & Security

II-VI Laser Enterprise Philippines, Inc.; Calamba; On-site; PHP 391,000 - 614,000; Full time

Job summary

Coherent Philippines Pte Ltd seeks an IT Support professional to monitor and support high-availability network and servers, and provide end-user support for Philippines production activities.

You will administer networks, servers, security and desktops, coordinate with vendors, and ensure timely communications with users and teams. This is a 100% onsite role based in Laguna/Calamba, Philippines.

Qualifications

• Bachelor’s degree in computer science, IT, engineering or related field.
• 2+ years IT support experience, preferably in manufacturing settings.

Responsibilities

• Proactively monitor and support high-availability network and servers.
• Provide frontline end-user support for Philippines production activities.
• Administer and support networks, servers, security and desktops.
• Communicate status of problems to users, management and team.
• Coordinate with vendors and internal teams for infrastructure delivery.

Skills

Technical support

End-user support

Windows 10/11

Networking basics

Active Directory

Microsoft 365

FreshService/JIRA

Cisco Meraki

Education

Bachelors in Computer Science/IT/Engineering

Tools

Active Directory

Microsoft 365

FreshService

JIRA

Cisco Meraki

Job description

Coherent Philippines Pte Ltd seeks an IT Support professional to monitor and support high-availability network and servers, and provide end-user support for Philippines production activities.

You will administer networks, servers, security and desktops, coordinate with vendors, and ensure timely communications with users and teams. This is a 100% onsite role based in Laguna/Calamba, Philippines.