Onsite Global SaaS Renewals Associate

Virtua Solutions Outsourcing; Taguig; On-site; PHP 355,000 - 426,000; Full time

Job summary

Virtua Solutions Outsourcing in Taguig city is seeking a Client Success Associate (Renewals) to manage a high-volume renewal portfolio and drive end-to-end closures onsite at BGC Hub. You will handle quotes, ensure accuracy of contracts, and maintain renewal momentum with customers.

The role requires 2+ years in renewals or related fields, proficiency in Salesforce and Planhat, and strong organizational skills. Onsite shift from 4:00 AM to 1:00 PM PHT applies.

Qualifications

• 2+ years in contract renewals or customer success.
• Proficient with Salesforce and renewal tooling.
• Bachelor's degree preferred in business/finance or related field.

Responsibilities

• Own assigned renewal portfolio from outreach to close.
• Proactively reach customers to confirm renewal intent.
• Prepare quotes, track responses, and process signed agreements.

Skills

Renewals experience

Salesforce

Planhat

High-volume renewals

Detail-oriented

Education

Bachelor's degree in Business/Finance/related field

Tools

Salesforce

Planhat

Job description

Virtua Solutions Outsourcing in Taguig city is seeking a Client Success Associate (Renewals) to manage a high-volume renewal portfolio and drive end-to-end closures onsite at BGC Hub. You will handle quotes, ensure accuracy of contracts, and maintain renewal momentum with customers.

The role requires 2+ years in renewals or related fields, proficiency in Salesforce and Planhat, and strong organizational skills. Onsite shift from 4:00 AM to 1:00 PM PHT applies.