B2B Post-Sales Renewal Specialist - Remote

Concentrix CVG Philippines, Inc.; Makati; Presencial; PHP 480 000 - 720 000; Tempo integral

Resumo da oferta

Concentrix CVG Philippines, Inc. is seeking a results-driven B2B Post Sales professional in Makati to drive renewals and services for assigned clients. The role emphasizes outbound activity, accurate forecasting, and deep product knowledge to assess client requirements.

The candidate will manage a high volume of outbound calls and emails, maintain strong customer relationships, and collaborate with teammates to deliver a professional experience across all interactions.

Qualificações

• 2+ years in customer service or sales.
• Past success meeting personal and team quotas.
• Experience with high-volume calling.
• Proficient in MS Office and CRM systems.
• Willing to work from home.

Responsabilidades

• Sell renewals/services within an assigned territory and team.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Maintain product knowledge and assess client requirements.
• Address customer concerns/roadblocks to satisfaction or usage.
• Manage high volume of contacts via phone and email daily.
• Maintain CRM data and collaborate with the team.
• Engage in lead qualification, lead conversion, health checks, and renewals.

Conhecimentos

Sales quotas

High-volume calls

MS Office

CRM (Salesforce)

Problem solving

Learn new technology

Customer service

Work from home

Ferramentas

Salesforce

Descrição da oferta de emprego

Concentrix CVG Philippines, Inc. is seeking a results-driven B2B Post Sales professional in Makati to drive renewals and services for assigned clients. The role emphasizes outbound activity, accurate forecasting, and deep product knowledge to assess client requirements.

The candidate will manage a high volume of outbound calls and emails, maintain strong customer relationships, and collaborate with teammates to deliver a professional experience across all interactions.