Onsite Finance Chat Specialist – Exceptional Customer Care

TTEC; Tangob; Vor Ort; PHP 201.000 - 335.000; Vollzeit

Benefits dieser Stelle

Health and wellness benefits

PTO

Tuition reimbursement

Zusammenfassung

TTEC is seeking a Chat Customer Service Representative to work onsite in Lipa, Batangas. You will handle chat, text, email and social inquiries, providing compassionate product guidance and issue resolution to ensure exceptional customer experiences.

Candidates should have completed 2 years of college or equivalent and at least 6 months of customer service experience or a background in lending/financial services. Strong written communication and computer skills are required.

Qualifikationen

• Completed 2 years in college or equivalent.
• At least 6 months customer service experience or with background in lending and financial services.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Aufgaben

• Answer incoming communications from customers.
• Connect and resolve issues with customers using written communication only.

Kenntnisse

Customer service experience

Written communication

Product knowledge

Computer experience

Ausbildung

Completed 2 years in college

Jobbeschreibung

TTEC is seeking a Chat Customer Service Representative to work onsite in Lipa, Batangas. You will handle chat, text, email and social inquiries, providing compassionate product guidance and issue resolution to ensure exceptional customer experiences.

Candidates should have completed 2 years of college or equivalent and at least 6 months of customer service experience or a background in lending/financial services. Strong written communication and computer skills are required.