Financial Chat Support Specialist – Onsite Lipa

TTEC; Tangob; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Health and wellness incentives

Tuition reimbursement

PTO

Job summary

TTEC in Lipa, Philippines is hiring a Chat Customer Service Representative to handle onsite chat interactions. You’ll help customers by resolving issues with empathy and clear written communication, contributing to a memorable experience.

The role requires at least 2 years of college or equivalent and at least 6 months in customer service or related financial services, with strong product knowledge and computer skills.

Qualifications

• Completed 2 years in college or equivalent.
• At least 6 months customer service experience or background in lending/financial services.
• Able to understand and explain products or services clearly.

Responsibilities

• Answer incoming communications from customers.
• Resolve issues via chat using written communication only.

Skills

Customer service experience

Written communication

Computer skills

Education

Two years of college or equivalent

Job description

TTEC in Lipa, Philippines is hiring a Chat Customer Service Representative to handle onsite chat interactions. You’ll help customers by resolving issues with empathy and clear written communication, contributing to a memorable experience.

The role requires at least 2 years of college or equivalent and at least 6 months in customer service or related financial services, with strong product knowledge and computer skills.