Onsite Customer Support Specialist — Grow & Impact

MicroSourcing; Quezon City; On-site; PHP 267,840 - 424,080; Full time

Benefits offered by this job

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing, based in the Philippines, is seeking a Customer Support Specialist for onsite day shift at Eastwood, Quezon City. You will be the first point of contact for our Support Workers, delivering empathetic and professional assistance and acting as a brand ambassador for MicroSourcing.

Join a pioneering program in its early phase, with support from advanced AI tools and onshore coaching to ensure quality interactions and continuous learning.

Responsibilities

• Handle inbound queries from Support Workers with empathy and professionalism.
• Represent MicroSourcing as a brand ambassador in every interaction.

Job description

MicroSourcing, based in the Philippines, is seeking a Customer Support Specialist for onsite day shift at Eastwood, Quezon City. You will be the first point of contact for our Support Workers, delivering empathetic and professional assistance and acting as a brand ambassador for MicroSourcing.

Join a pioneering program in its early phase, with support from advanced AI tools and onshore coaching to ensure quality interactions and continuous learning.