Onsite Customer Support Specialist

Trinity Workforce Solutions; Philippines; On-site; PHP 201,000 - 268,000; Full time

Job summary

Trinity Workforce Solutions in the Philippines is seeking a Customer Service Representative to handle inbound calls and emails, resolve customer inquiries, and maintain accurate files. The role emphasizes timely, friendly service using client-based tools, with immediate start and onsite work.

The successful candidate will have a Highschool diploma, 6 months of BPO experience (preferred but not required), and strong communication skills. Immediate availability and on-site work are required.

Qualifications

• Onsite work required
• Highschool graduate
• 6 months and up BPO experience preferred but not required
• Willing to start immediately
• Good to excellent Communication Skills

Responsibilities

• Answering incoming calls/email from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident, and knowledgeable manner.

Skills

Communication skills

Onsite work

Education

Highschool graduate

Job description

Trinity Workforce Solutions in the Philippines is seeking a Customer Service Representative to handle inbound calls and emails, resolve customer inquiries, and maintain accurate files. The role emphasizes timely, friendly service using client-based tools, with immediate start and onsite work.

The successful candidate will have a Highschool diploma, 6 months of BPO experience (preferred but not required), and strong communication skills. Immediate availability and on-site work are required.