Onsite Customer Service Rep: Help & Resolve Inquiries

Risewave Consulting Inc.; Mandaluyong; On-site; PHP 274,201 - 328,438; Full time

Job summary

A consulting firm in the Philippines is seeking a dedicated Customer Service Representative to manage customer inquiries and deliver accurate assistance. Responsibilities include resolving complaints, processing orders, and maintaining detailed records of interactions. Candidates should possess good to excellent communication skills, along with at least 6 months of BPO experience. This is an onsite position located in Cubao/Mandaluyong, offering a salary of up to 27k per month.

Qualifications

• Good to Excellent communication skills.
• At least 6 months of BPO experience.

Responsibilities

• Assist customers with inquiries and provide information.
• Resolve customer complaints efficiently.
• Process orders, returns, and exchanges in a timely manner.
• Maintain accurate records of customer interactions.
• Collaborate with team to enhance service delivery.

Skills

Good to Excellent communication skills

BPO experience

Job description

A consulting firm in the Philippines is seeking a dedicated Customer Service Representative to manage customer inquiries and deliver accurate assistance. Responsibilities include resolving complaints, processing orders, and maintaining detailed records of interactions. Candidates should possess good to excellent communication skills, along with at least 6 months of BPO experience. This is an onsite position located in Cubao/Mandaluyong, offering a salary of up to 27k per month.