Customer Support Specialist - On-site, Flexible Schedule

Telesys BPO; Manila; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Competitive Salary packages

HMO on the first day

Performance-based incentives

Flexible schedule

Health insurance

Life insurance

Opportunities for promotion

Paid trainings

Pay raise

Company Events

Job summary

A leading BPO company in Manila is seeking full-time customer service representatives to handle inquiries and resolve customer issues effectively. Ideal candidates include high school graduates or undergraduates, with an emphasis on teamwork and basic troubleshooting skills. This position offers competitive salary packages, health coverage, and opportunities for promotions within a supportive environment. Flexible schedules and various shifts available.

Qualifications

• Prior experience in a related field is desirable but not mandatory.
• Able to work on-site.
• Amenable to attending an on-site interview.

Responsibilities

• Resolve customer inquiries, concerns, or complaints effectively.
• Update and maintain accurate records of customer interactions.
• Stay updated on company policies to provide accurate information.
• Contribute to a positive and collaborative team environment.
• Perform basic troubleshooting when necessary.

Education

High school graduate or equivalent

Job description

A leading BPO company in Manila is seeking full-time customer service representatives to handle inquiries and resolve customer issues effectively. Ideal candidates include high school graduates or undergraduates, with an emphasis on teamwork and basic troubleshooting skills. This position offers competitive salary packages, health coverage, and opportunities for promotions within a supportive environment. Flexible schedules and various shifts available.