Onsite Customer Service Rep — Santa Rosa | PTO & Tuition

TTEC; Santa Rosa; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in the Philippines is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You’ll help customers by answering inquiries, researching issues, and guiding them to solutions with a friendly approach.

The role requires open to HS diploma or 2 years of college, plus at least 6 months in customer service or BPO. A supportive benefits package awaits successful candidates.

Qualifications

• HS diploma or 2 years of college education required.
• Requires 6 months of customer service or BPO experience for HS graduates of the old curriculum.
• Ability to recognize, apply and explain product or service knowledge.
• Computer experience required.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service mindset

Computer skills

Communication skills

Education

Senior High School diploma or 2 years of college education

Job description

TTEC in the Philippines is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You’ll help customers by answering inquiries, researching issues, and guiding them to solutions with a friendly approach.

The role requires open to HS diploma or 2 years of college, plus at least 6 months in customer service or BPO. A supportive benefits package awaits successful candidates.