Onsite Customer Service Specialist | Growth, PTO & Benefits

TTEC; Santa Rosa; On-site; PHP 246,000 - 335,000; Full time

Job summary

TTEC in the Philippines is hiring a Customer Service Representative to be onsite in Santa Rosa, Laguna. You’ll help customers by answering inquiries, providing product information, and guiding them to resolutions with a friendly approach.

The role emphasizes phone/chat interactions, research to resolve issues, and a supportive, inclusive culture with opportunities for professional growth.

Qualifications

• High school diploma or at least 2 years of college
• 6 months of customer service or BPO experience for high school grads
• Ability to apply product knowledge and resolve issues
• Basic computer skills and good communication

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers and resolve issues for customers

Skills

Customer service experience

Communication skills

Computer skills

Education

Senior High School diploma or some college

Tools

Basic computer skills

Job description

TTEC in the Philippines is hiring a Customer Service Representative to be onsite in Santa Rosa, Laguna. You’ll help customers by answering inquiries, providing product information, and guiding them to resolutions with a friendly approach.

The role emphasizes phone/chat interactions, research to resolve issues, and a supportive, inclusive culture with opportunities for professional growth.