Onsite Customer Service Pro — Santa Rosa, Laguna

TTEC; Santa Rosa; On-site; PHP 290,000 - 424,000; Full time

Job summary

TTEC in the Philippines is seeking an enthusiastic Customer Service Representative to work onsite in Santa Rosa, Laguna. You’ll help customers by providing quick answers, product guidance, and friendly resolutions that turn an average experience into an exceptional one.

Open to Senior High School graduates or those with at least 2 years of college; requires 6 months of customer service or BPO experience for high school graduates under the old curriculum.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Ability to recognize, apply and explain product or service knowledge, and to use computer effectively.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Computer literacy

Education

Senior High School diploma

2 years of college education

Job description

TTEC in the Philippines is seeking an enthusiastic Customer Service Representative to work onsite in Santa Rosa, Laguna. You’ll help customers by providing quick answers, product guidance, and friendly resolutions that turn an average experience into an exceptional one.

Open to Senior High School graduates or those with at least 2 years of college; requires 6 months of customer service or BPO experience for high school graduates under the old curriculum.