Onsite Customer Experience Specialist — Santa Rosa

TTEC Customer Care Management Philippines Inc; Santa Rosa; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc is seeking a Customer Service Representative to be stationed onsite in Santa Rosa, Laguna. You will answer inquiries, resolve issues, and help deliver exceptional customer experiences.

The role emphasizes compassionate product knowledge, quick research, and a supportive, inclusive culture with potential benefits such as PTO, tuition reimbursement, and wellness incentives.

Qualifications

• High school diploma or some college required.
• At least 6 months of customer service or BPO experience for applicants with old curriculum.
• Willing to work onsite in Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve issues for customers.

Skills

Customer service

Research skills

Product knowledge

Education

Senior High School diploma

Some college

Tools

Computer literacy

Job description

TTEC Customer Care Management Philippines Inc is seeking a Customer Service Representative to be stationed onsite in Santa Rosa, Laguna. You will answer inquiries, resolve issues, and help deliver exceptional customer experiences.

The role emphasizes compassionate product knowledge, quick research, and a supportive, inclusive culture with potential benefits such as PTO, tuition reimbursement, and wellness incentives.